Josh Reeves

Experience

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  Hilton Hotels Worldwide

  Sept 2006 - Mar 2009

  Conference Porter

  As one of the leading global brands, brand standards was key to this role. My duties included set up of conference rooms as per function sheet and company standards; ensuring refreshments are served at times requested; making sure conference equipment was kept in good working order; managing customer requests and complaints and maintaining the cleanliness of conference areas, kitchen and store rooms.

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  Holiday Inn

  Mar 2009 - Oct 2012

  Within this varied cross-functional role my primary responsibility was to gain an in-depth understanding of all business areas, whilst being responsible for supporting the F&B Management team in managing and supervising the Restaurant and Bar as independently profitable units. As a 4-star establishment it was imperative that performance standards for guest service were exceptional, and I was involved in on-the-job training and recruitment of employees to whom this message was relayed. I gained an in-depth understanding of operating systems such as MICROS and Opera, as well as being a Duty Manager on shift and qualified with a Workplace First Aid certification. The scheme was designed to give a comprehensive knowledge of forecasting, rotas, margin growth, marketing and budget management. Show less

  • Assistant Financial Controller (Paternity Cover)

    Sept 2012 - Oct 2012

  • Management Development Scheme

    Feb 2012 - Oct 2012

  • Food and Beverage Assistant

    Mar 2009 - Feb 2012
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  Newsquest

  Aug 2011 - Sept 2011

  Sports Reporter (Work Experience)

  The benefit of this placement was that I learnt to extensively network with local sporting figures, conduct interviews via telephone or face-to-face, attend matches and produce engaging copy for both online and print. Publications included the Kidderminster Shuttle, Bromsgrove Advertiser and Redditch Advertiser, allowing me to build a portfolio of published articles.

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  Halfords

  Nov 2012 - May 2013

  Working as a Product Merchandising Assistant within the multichannel (Digital) department, my role is based around supporting the continued growth of Halfords’ online presence. I use a HTML template to build engaging product descriptions that I then upload onto the Halfords.com website using IBM Websphere Management Centre software and a Site Admin console. All of the copywriting I produce is designed to be customer friendly, requiring SEO enhancement, high quality grammar and vocabulary and correct imaging. In addition, I undertake proofreading and correction of products in the existing Halfords range. Show less Imperative to my role was answering customer queries related to Halfords.com or Halfords stores, with the aim to maximise sales opportunities or give knowledgeable advice on the product range. Using software such as Metapack and SAP I was involved in meeting assigned targets for profitable sales growth and working as part of a team to deliver professional customer service across a range of communication methods including telephone, post and email. Wherever possible, I ensured that enquiries, payments and complaints were resolved at the first point of contact, operating C-talk and Salesforce to relay messages within the Customer Service team network. Show less

  • Product Merchandising Assistant

    Jan 2013 - May 2013

  • Customer Service Advisor

    Nov 2012 - Dec 2012
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  Arbil Limited

  May 2013 - Sept 2013

  Digital Marketing Assistant

  My primary responsibility was to create SEO enriched copy for over 30,000 products in the Arbil 4x4 range finding the right balance between explaining the details about the product and describing the benefits to the customer. I was also involved in outdoor events as an exhibitor, including the Peterborough Land Rover Show, Bristol Land Rover Show and King of the Valleys show. This required me to arrange promotional material and engaging with customers face-to-face, which required solid product knowledge. I was involved in the launch of a new website for Arbil 4x4 and helped create the CSV files that were uploaded. Show less

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  BodyPower UK Ltd

  Sept 2013 - Oct 2017

  KPIs include data acquisition and database growth, revenue growth and overall ticket sales. I provide service leadership, strategy, planning and delivery of Marketing and Communications in the business. Having achieved a 36% increase in pre-event online ticket sales and 5.3% footfall growth overall at BodyPower Expo 2017 I now act as the lead officer in all Marketing and Communications activities. I function as an accessible point of contact for other employees providing high-quality advice to solve any marketing or communications enquiries they may have. I ensure that a high-quality integrated multichannel output is delivered effectively, efficiently and consistently, whether it is direct or indirect communications, making sure that the business marketing communications promote the right message to maintain a good brand image.Problem solving is a big part of my job, so I’m adept in thinking on my feet. As the Head of Marketing, I support the Director and also work within the senior management team to execute and evaluate the overall business strategy and deliverables.www.bodypower.comwww.bodypower.com/expo/ukwww.bodypower.com/expo/bp Show less I manage a team of 3 Marketing Executives (1 based in India), 1 Social Media Assistant and a Graphic Designer and we produce a diverse marketing strategy targeting both B2B and B2C clientele. My role is to coordinate marketing strategy, manage a six-figure budget, deliver sales support tools and deliver thousands of visitors to leading international fitness shows on two continents. BodyPower Expo is the largest consumer fitness event in Europe with over 70,000 visitors expected, and BodyPower India is the largest fitness Expo in Asia with 20,000 visitors in 2015. My day-to-day work includes the creative input on print and digital artwork, exhibitor liaison, press and media partner liaison, and I am the head copywriter and PR specialist for the business. Our marketing mix includes digital and print, producing brochures, flyers, editorial, advertorial, magazine advertising, online advertising and a social media strategy that is market-leading. I have coordinated the launch of a BodyPower App and, to date, have produced a full site map and SEO enriched copy for 3 websites.As well as being the leading events organiser for the fitness industry, BodyPower also run Physique Elite, the leading network of global fitness trainers, BodyPower.TV, an online fitness resource, and have a string of Personal Training Studios called BodyPower PTS.As an international brand, my role involves international travel to India, Germany and Ireland and I liaise with potential exhibitors face to face. Each event is run by the in-house team so I have hands-on operational experience in the running of international events. Show less I joined BodyPower as Marketing Executive for BodyPower Expo, Europe's leading consumer fitness event and Physique Elite global training. In my first 6 months the business had expanded to include BodyPower India, and I took a lead role in coordinating the marketing strategy on this project.My day-to-day duties included coordinating the BodyPower social platforms with engaging tweets and Facebook messages. I took over BodyPower India socials with only 900 followers and managed to increase this to over 10,000 in 3 months. I was responsible for writing press releases, producing all eshot content and producing an eshot schedule to promote both B2B and B2C; I handled all web content including SEO enrichment and the development of new websites; I produces brochures and flyers from a B2B and B2C angle and also took a lead role on the creative input and copywriting for all print and digital artwork. Show less

  • Head Of Marketing

    Jun 2017 - Oct 2017

  • Marketing Manager

    Nov 2014 - Jun 2017

  • Marketing Executive

    Sept 2013 - Nov 2014
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  JL Property Solutions Ltd

  Oct 2017 - now

  Director

  I'm a Legacy trained property investor and accredited landlord. JL Property Solutions Ltd is a diverse company working in the UK housing market to provide people with quality, affordable housing either on the rental or sales market. If you’re looking to beat the banks, we can work with you to ensure your money goes further – offering 6-10% ROI for ambitious investors. Likewise, if you’re a tenant looking to rent a quality, affordable property then we can find something in our portfolio to suit your needs. Whether the prospect is undeveloped land, commercial, residential or investment opportunities then JL Property Solutions Ltd are a family-run business who specialise in long-lasting and profitable partnerships. Contact jlproperty@mail.com if you’re a landlord looking to offload your portfolio, a vendor looking to sell without estate agents’ fees or an angel investor looking for a partner to grow alongside. Show less

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  Words Matter Publishing

  Mar 2020 - now

  Book Author

  Inspired by my son, Bobby, I have been commissioned to write a series of poetic children's picture books to be published in the US by Words Matter Publishing. The first book, Bobby's First Day, is currently in production with a release date TBC

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  Asset Academy

  Apr 2021 - Sept 2023

  Property Coach

  I provide group coaching to new property investors utilising a 6-month online-based programme to teach multiple property investment strategies, business building, goal setting and motivation techniques, area research and identifying deals through data-driven processes

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  Croner

  Apr 2022 - Sept 2023

  Digital Marketing Manager
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  2020 Innovation

  Sept 2023 - now

  Responsible for driving marketing strategies, optimising digital channels, and managing a team to achieve ambitious growth targets. Full HubSpot CRM architecture, automation, attribution modelling, CMS management, UX, CRO, PPC, SEO, SERP An exciting role within the marketing function to develop processes and systems that will digitise 20:20 Innovation Training. My remit includes supporting a Keap to HubSpot CRM migration, website optimisation, implementation of an SEO strategy, campaign strategy and delivery, increase sales pipeline and develop robust data analysis and reporting tools

  • Head of Marketing & Digital Growth

    Jul 2024 - now

  • Marketing Campaign Manager

    Sept 2023 - Jul 2024