
Ivana Verzeroli
Bartender

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About me
F&B Manager|Assistant Manager|Consultant|Helping hospitality organisations|Chef de rang|
Education

Flair Academy S.r.l -Milano
2018 -Certificate Mixology
Flair Academy S.r.l - Milano
2017 -Certificate Barman Basic
SI.ENG, Studio Associato Clusone BG
2017 -Certificate HACCP
ISISS Andrea Fantoni
2005 - 2011Diploma in marketing, finance and administration.
Università Bocconi
2024 - 2024Management of fashion and luxury companies Coursera.webp)
University of Copenhagen (Københavns Universitet)
2024 - 2024Trasformation of the Global Food system
Luiss Business School
2021 - 2021Executive F&B Management
Ninja Academy
2021 - 2021Digital marketing per il food & wine
Experience

Bar Alice
May 2015 - Feb 2016Bartender
Gelateria del Lago di Garda
Apr 2016 - Oct 2016Ice cream counterAssistant ice cream counter, cafeteria service, preparation of cups and milk-shake, ice cream arrangement, independent opening of the activity. Being a tourist town, the clientele was international.

Bar Moe’s
Dec 2016 - Dec 2017BartenderAutonomous management of the bar service, order taking, cleaning and customer service at the table.Being also a pizzeria, I was also a help pizzaiola, I also took care of the preparation of the dough, to bake the pizzas and delivery.

Chalet Franz e Oliver
Jan 2018 - Sept 2018Bar WaitressResponsible for the complete management of the bar service, from the cafeteria to the after dinner.Customer service at the table, preparation of cold dishes, orders and full cleaning of the pub.

Hotel Baita dei Pini
Dec 2018 - Apr 2019Chef de rang/BartenderMain skills:Breakfast buffet, "mise en place", hospitality, lunch and dinner service. In addition to the traditional tasks I occupied the role of Lady Bar managing the bar service independently from breakfast to evening including cocktail bar. Autonomous management of about 15-20 clientsTable management with the BACCO program.

K-Beach Club
Jun 2020 - Jul 2022Room ManagerCustomer reception, room, and staff management.

Bonicelli Catering & Salumeria
Jun 2022 - nowResponsabile catering
Licenses & Certifications
- View certificate

The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
LinkedInSept 2022 - View certificate

Daily Habits to Live Sustainably
LinkedInSept 2022 
Branding per ristoranti
DomestikaFeb 2022- View certificate

Managing Career Burnout
LinkedInFeb 2022 
Persuasive Communication
UdemyMar 2021
Pricing
LearnnFeb 2022
KPI in Business Analytics
UdemyApr 2021
Time management and productivity improvement
Lacerba.ioApr 2021
Sommelier Course - Accreditation Training
Life LearningFeb 2021
Corso di specialità- Introduzione al vino
AcadèmiaOct 2021
Volunteer Experience
Cofouder
Issued by LineediConfineart
Associated with Ivana VerzeroliFirst aid qualification / Soccorritore Base
Issued by Associazione della Croce Rossa Italiana on Jan 2013
Associated with Ivana Verzeroli
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