Ryan W.K Leung

Ryan W.K Leung

Followers of Ryan W.K Leung455 followers
location of Ryan W.K LeungTaoyuan City, Taoyuan City, Taiwan

Connect with Ryan W.K Leung to Send Message

Connect

Connect with Ryan W.K Leung to Send Message

Connect
  • Timeline

  • About me

    General Manager at Harvest International | Expert in Strategic Growth, Executive Coaching and Operational Excellence

  • Education

    • Anglia Ruskin University

      2022 - 2023
      Master of Science in Project Management Project Management
    • University of the West of Scotland

      2017 - 2018
      Master in Business Administration Business Administration
  • Experience

    • Apple

      Aug 2012 - Feb 2015

      Location: IFC Hong KongKey Achievements:Delivered exceptional customer service, contributing to the store achieving high customer satisfaction scores.Participated in training and development programs, enhancing team skills and performance.

      • Service Specialist

        Aug 2012 - Feb 2015
      • Specialist

        Aug 2012 - Feb 2015
    • Gain Wealth Global Credit & Investment Limited

      Mar 2015 - Jun 2016
      Customer Service Manager

      Location: Hong KongKey Achievements:Led customer service initiatives that improved client satisfaction rates and operational effectiveness.

    • Elite Merit Limited

      Apr 2015 - Jul 2020
      Director of Business Development

      Key Achievements:Developed and executed business strategies that resulted in significant revenue growth and market penetration.Cultivated lasting relationships with key stakeholders, enhancing business opportunities and collaborations.

    • Harvest International Development Company Limited

      Aug 2020 - now
      General Manager

      Led strategic expansions: Oversaw market penetration initiatives that increased company revenue by 30% within two years.Enhanced customer satisfaction: Implemented innovative customer service solutions that improved satisfaction rates by 25%.

  • Licenses & Certifications

    • NLP 高級執行師認證|Certified NLP Master Practitioner

      NFNLP - The National Federation of Neurolinguistic Programming (USA)
      Jun 2017
    • Certified Hypnotherapist

      National Guild of Hypnotists (NGH)
      Oct 2018
    • Certified DiSC Trainer

      Wiley
      Sept 2019
    • MCTC | 高階轉化式改變教練認證|Master Coaching for Transformational Change

      Paradigm21 Executive Leadership Coaching Academy, Paradigm21 Group
      Jun 2024
    • Certified Hypnotherapist

      American Board of Hypnotherapy and NLP
      Oct 2018
    • Certified NLP Trainer

      NFNLP - The National Federation of Neurolinguistic Programming (USA)
      Oct 2018
  • Volunteer Experience

    • Director Consultant

      Issued by BNI Hong Kong on Jul 2017
      BNI Hong KongAssociated with Ryan W.K Leung
    • Certified Peer Counselor

      Issued by Caritas Youth and Community Service - Hong Kong on Aug 2009
      Caritas Youth and Community Service - Hong KongAssociated with Ryan W.K Leung