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Ryan W.K Leung

Ryan W.K Leung

Followers of Ryan W.K Leung455 followers
location of Ryan W.K LeungTaoyuan City, Taoyuan City, Taiwan

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  • Timeline

  • About me

    General Manager at Harvest International | Expert in Strategic Growth, Executive Coaching and Operational Excellence

  • Education

    • Anglia Ruskin University

      2022 - 2023
      Master of Science in Project Management Project Management

    • University of the West of Scotland

      2017 - 2018
      Master in Business Administration Business Administration

  • Experience

    • Apple

      Aug 2012 - Feb 2015

      Location: IFC Hong KongKey Achievements:Delivered exceptional customer service, contributing to the store achieving high customer satisfaction scores.Participated in training and development programs, enhancing team skills and performance.

      • Service Specialist

        Aug 2012 - Feb 2015

      • Specialist

        Aug 2012 - Feb 2015

    • Gain Wealth Global Credit & Investment Limited

      Mar 2015 - Jun 2016
      Customer Service Manager

      Location: Hong KongKey Achievements:Led customer service initiatives that improved client satisfaction rates and operational effectiveness.

    • Elite Merit Limited

      Apr 2015 - Jul 2020
      Director of Business Development

      Key Achievements:Developed and executed business strategies that resulted in significant revenue growth and market penetration.Cultivated lasting relationships with key stakeholders, enhancing business opportunities and collaborations.

    • Harvest International Development Company Limited

      Aug 2020 - now
      General Manager

      Led strategic expansions: Oversaw market penetration initiatives that increased company revenue by 30% within two years.Enhanced customer satisfaction: Implemented innovative customer service solutions that improved satisfaction rates by 25%.

  • Licenses & Certifications

    • NLP 高級執行師認證｜Certified NLP Master Practitioner

      NFNLP - The National Federation of Neurolinguistic Programming (USA)
      Jun 2017

    • Certified Hypnotherapist

      National Guild of Hypnotists (NGH)
      Oct 2018

    • Certified DiSC Trainer

      Wiley
      Sept 2019

    • MCTC ｜ 高階轉化式改變教練認證｜Master Coaching for Transformational Change

      Paradigm21 Executive Leadership Coaching Academy, Paradigm21 Group
      Jun 2024

    • Certified Hypnotherapist

      American Board of Hypnotherapy and NLP
      Oct 2018

    • Certified NLP Trainer

      NFNLP - The National Federation of Neurolinguistic Programming (USA)
      Oct 2018

  • Volunteer Experience

    • Director Consultant

      Issued by BNI Hong Kong on Jul 2017
      BNI Hong KongAssociated with Ryan W.K Leung

    • Certified Peer Counselor

      Issued by Caritas Youth and Community Service - Hong Kong on Aug 2009
      Caritas Youth and Community Service - Hong KongAssociated with Ryan W.K Leung