Nicole Jamison

Experience

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  Silk Road Textiles

  Jan 2009 - Mar 2009

  Managerial Assistant

  Silk Road Textiles Ltd is a small start-up company providing silk textiles directly to fashion designers. As a Managerial Assistant, I worked closely with the owner to provide day-to-day administrative support duringn the initial start-up period.In this role:Developed and built an online client database;Collated information for the development and design of the website;Completed sample catalogues to be sent out to external stakeholders and potential clients;Managed relationships with external stakeholders. Show less

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  Back to Living Chiropractic

  Feb 2011 - Aug 2011

  Chiropractic Assistant

  As a Chiropratic Assistant, I worked as part of the team, attending to clients throughout their holistic health appointment, including:Maintaining a professional but friendly manner at all times;Working as part of a team, as well as a sole charge, throughout the fast paced environment;Leading a transformation of the company’s computer database, implementing an efficient online filing system, decreasing client wait times.

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  Victoria University of Wellington

  Feb 2013 - Aug 2014

  Strategy & Knowledge Management Tutor

  In this role, I provided tuition for up to 25 students at an engaging level that encouraged class discussion and debate of key topics and concepts; including:Preparing and delivering tutorials for 300-level Strategy and Knowledge Management papers;Engaging with students and proactively managed their learning requirements;Marking reports and provided constructive feedback;Liaising with other tutors and course lecturers to ensure consistent delivery of tutorials.

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  Skylight Trust

  Aug 2014 - Aug 2014

  Business Analyst

  Led the data cleansing activities for a New Zealand not-for-profit organisation.During this short term assignment, I:• Gathered high-level business requirements on how the organisation utilises client data;• Developed a data cleansing approach to remove erroneous data;• Trained staff on best-practice on data input and regular data cleansing cycles.

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  X4 Consulting

  Aug 2014 - Aug 2019

  Change Consultant

  In the role of a change consultant, I support clients to implement organisational wide transformational change through focused learning, communication and engagement approaches.

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  Public Trust

  Oct 2014 - Dec 2016

  Change Consultant

  In the role of change consultant, I• Worked as part of the programme change team on a large scale business transformation programme of work;• Assisted with the implementation and configuration of a new organisation-wide learning management system (LMS), which became the primary delivery channel for training all staff on the new systems;• Project managed the development and delivery of learning materials including online courses to a wide range of stakeholders with various needs;• Carried out job impact analysis to understand the impact of the new systems on staff and teams;• Implemented a comprehensive communication and engagement approach;• Implemented a capability and confidence assessment tool to support senior executive’s tactical communication and engagement interventions. Show less

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  Tertiary Education Commission

  Feb 2017 - Aug 2019

  Change Manager

  In this role, I have led the change management work stream across both external and internal facing programmes, along with developing the change management approach for the implementation of the organisation-wide learning management system.

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  New Zealand Transport Agency

  Sept 2019 - Jan 2020

  Change Manager

  In this role, I supported multiple projects within the Digital Collaboration Programme delivering technology solutions to enhance the organisation's way of working. This included:• Implementing a change and communications plan for the roll out of the organisation's first online self-service technology portal - to raise and view Service Desk tickets, along with access to technology support.• Implementing a change and communications plan to support the migration to Office 365 and on-going optimisation/improvements• Facilitating the roll out of Microsoft Managed Devices to pilot groups across the organisation• Supporting the transition from Cisco telephony systems to the Skype for Business call queue solution nation-wide. Show less

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  Department of Internal Affairs (NZ)

  Jan 2020 - Jan 2021

  Change Manager
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  Toitū Te Whenua Land Information New Zealand

  Jan 2021 - Jul 2021

  Change Manager
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  Ministry of Business, Innovation and Employment

  Aug 2021 - Jun 2023

  Change Manager
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  Department of Corrections NZ

  Jun 2023 - now

  Programme Change Lead