Alejandro Perezalonso

Experience

• 

  Movistar

  Oct 2004 - May 2018

  Information Technology Infrastructure Operations Manager, Corporate network and IT Security Manager

  • Coordinated all the telecommunication tasks, such as managing the network hardware, the PBX, video conferencing in all five countries in Central America.• Coordinated all the areas at the infrastructure department such as user support, server management, network management, IT security and developed and maintained the DRP.• Coordinated all the IT Security tasks and implemented projects such as Identity manager, privilege identity manager, corporate antivirus, Security Information, and Event Manager and managed the security maturity in Central America.• Led a team of up to 20 Analysts• Defined and made efficient use of the department’s budget• Defined and achieved all the projects considering the improvement of the current infrastructure, make the processes more efficient, achieve savings and minimize the service's downtime.• Among the achievements we can highlight:o Led the updating of network technology and negotiations with service providers that achieved more than $100,000 in opex savings in two years.o Coordinated the change of obsolete hardware, implementation of high availability, and making improvements in the network's design, which resulted in the significant improvement of the availability of the networks in Central America. o Led the consolidation of Oracle databases in a unique infrastructure, achieving better performance, high availability, and saving $60,000 in Oracle license annual payment. o Led the implementation of virtual infrastructure for servers. We virtualized 80% of the servers, making better use of the server resources and making an important improvement in the time to get servers ready Show less

• 

  Matadero Central, S.A.

  May 2018 - Feb 2019

  Innovation and Technology Manager

  • Proposed and developed technology projects that would help the institution do work in a more efficient way, be more productive and help to better control de processes.• Led a team of 3 analysts• Among the achievements, we can highlight: o Led the implementation of a SIP Trunk with a new PBX menu that allowed to eliminate the analog telephone lines and reduce the billing by 50%.

• 

  World Food Programme

  Apr 2019 - Sept 2021

  Head Of Information Technology

  • Coordinated all the IT tasks of WFP in Nicaragua, such as telecommunications (Lan, Wan, radio, and Satellite), PBX, user support, displayed corporate and regional strategies having to oversee the field offices all over Nicaragua.• Coordinated Telecommunications support for all UN agencies in Nicaragua• Coordinated support to the government in telecommunications for emergencies. • Coordinated a team of 3 analysts • Among the achievements, we can highlight: o Coordinated the implementation of a corporate Service Management tool (EasyVista) based on ITIL Foundation that helped organize, measure and track the users’ requests for support. o Coordinated the implementation of the corporate image for laptops, replacement of the network equipment and the adoption of Microsoft Office 365 that allowed us to comply with the corporate standards.o Led the replacement of the perimeter firewall for a more secure SDWAN network with Fortigates UTMs. This change allowed more secure and reliable communication.o Coordinated the implementation of a Cisco WIFI network, covering all the branches, with AAA authentication which allowed us to have a more robust, reliable, secure, and ease of use WIFI network.o Led negotiations of a new contract with a change of cellular carrier that reduce the monthly bill by 25% with a better service plan for most users. Show less

• 

  PHS Community Services Society

  May 2022 - now

  IT Support Manager