Rafal Michalik

Experience

• 

  Gate Gourmet

  Sept 2008 - Mar 2010

  HGV Driver

  To deliver catering to the BA aircrafts.

• 

  DHL Supply Chain

  Mar 2010 - now

  Transport Shift Manager

  Responsibility for the control & delivery of the day to day transport plan. Ensuring the delivery of a high quality and cost efficient service to the customer. Control of external resource suppliers to KPI requirements.General Accountabilities:• Delivery of daily transport plan ensuring key KPI achievement.• Monitor agreed resources levels (Operatives, equipment, facilities) to ensure that they are in line with operational requirements at all times.• Ensuring transport operations adhere with all Health and Safety legislation, including risk assessments and associated corrective actions.• Ensure compliance to all company and local statutory obligations regarding, working time legislation, operator licensing, quality and accident reporting procedures.• Ensure effective communication processes are established and maintained for both external/internal customers. Carryout quarterly audits on external resource suppliers to ensure they meet with company expectations.• Record and pro-actively manage KPI's to drive continuous improvement in the service level and cost performance to BA• Monitor application of company disciplinary and grievance procedures ensuring that all personnel are operating within the defined procedures and that they are applied fairly and consistently at all times• Effective management to optimise productivity of all personnel, with careful attention to holiday planning to align seasonal demand with resource• Monitor adherence to the company polices for absence management, ensuring that RTW's are completed and appropriate action is taken• Experience with LHR airside operational knowledge Show less