
Alexandru Lapos
Technician

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About me
Sr. Manager - Technical Support
Education

Dimitrie Cantemir
2010 - 2013Bachelor's degree Accounting and Finance
ASEBUSS Business School
2024 - 2026Executive MBA Business Administration and Management
Experience

IMSAT S.A.
Feb 2006 - Aug 2010Technician
HP
Aug 2010 - Jan 2014Project Manager
May 2013 - Jan 2014Business Process Analyst
Jun 2011 - May 2013Procurement Operations Analyst
Aug 2010 - Jun 2011

Hewlett Packard Enterprise
Jan 2014 - May 2017Procurement Operations ManagerLeading a Procurement Request Management team of up to 45 people (both locally and remotely in Bucharest & Sofia) and being accountable for:• Delivering on agreed SLA's;• Improving the teams productivity by driving initiatives that support our year over year strategy;• Managing budgets and identifying opportunities to optimize/reduce cost;• Identifying and delivering improvement projects that align with our customers strategy;• Delivering on year over year efficiency targets;• Transitions from on-shore to off-shore locations are done on time with no impact whatsoever over day to day business;• Resource planning/staffing to ensure the proper support is in place;• Monitor KPIs and implement corrective actions in case of deviations;• Translate global corporate goals in to SMART individual goals that contribute at achieving the right results;• Monthly reviews with the client with focus on KPI’s, TAT’s, BIM’s, productivity andupcoming focus areas. Show less

Honeywell
May 2017 - Jun 2021Managing strategic capabilities that are provided across the Procurement organization that are core to the overall performance of the Organization's Procurement function. A strategic position, interfacing at senior levels of the company, leading cross-departmental process improvement initiatives and champion change to ensure Procurement continues to deliver best-in-class strategic sourcing services. Providing and responsible for planning and implementing department operations and strategies.• Leading a global team focused on analytics, project management, programming and digital transformation• Manage alignment and coordination of resources, training, technologies and processes to accomplish Procurement’s and the Organization's strategic goals• Oversee the development of best-in-class methodologies, tools and knowledge repositories that drive the quality of and time to complete strategic sourcing initiatives across the Procurement organization as well as ownership of Procurement’s technology roadmap • Lead and support the execution of market intelligence, financial analysis and data analytics processes that enable category teams to build comprehensive category-specific strategies• Oversee the process for tracking procurement savings and serving as senior-level interface with business unit finance groups to ensure validation of savings are achieved• Champion continuous improvement within and across the Procurement organization Show less
Sr. Manager - Functional Excellence, Analytics & Digital Transformation
Jun 2018 - Jun 2021Project Manager - Strategic Sourcing
May 2017 - May 2018

Microsoft
Jun 2021 - Sept 2025Sr. Manager - Technical Support Engineering (Office EMEA)
Honeywell
Oct 2025 - nowSr. Manager - Technical SupportAs Senior Manager of Technical Support for Honeywell’s Fire division, I oversee a regional organization of 60 professionals across Europe, including a team of people managers and technical experts. Together, we provide advanced technical support for Honeywell’s fire detection and alarm systems, ensuring life-safety products perform at the highest standards.In this role, I focus on operational strategy, process excellence, and leadership development—driving continuous improvement in service delivery and customer experience. I partner closely with engineering, R&D, and commercial teams to resolve complex technical challenges, enhance product quality, and deliver measurable business impact. Show less
Licenses & Certifications
- View certificate

Customer Advocacy
LinkedInMar 2022 - View certificate

How to Set Boundaries and Protect Your Time
LinkedInJan 2022 - View certificate

Becoming an Impactful and Influential Leader
LinkedInFeb 2022 
Supply Chain Domain Certification
Hewlett Packard Enterprise- View certificate

Thinking In New Boxes: A New Paradigm for Business Creativity
LinkedInJan 2022 - View certificate

Navigating Politics as a Senior Leader
LinkedInMay 2022 
Lean Six Sigma Green Belt
Hewlett-PackardOct 2014- View certificate

Listening to Customers
LinkedInSept 2024 - View certificate

It's All Possible (Blinkist Summary)
LinkedInJan 2022 - View certificate

How to Be More Strategic in Six Steps
LinkedInFeb 2022
Honors & Awards
- Awarded to Alexandru LaposHP Way Manager Award Hewlett-Packard Sep 2014
- Awarded to Alexandru LaposOperational Excellence Hewlett-Packard Jun 2012 Recognition received for delivering a 3 HC efficiency project.
- Awarded to Alexandru LaposQ2C & Compass Spotlight Award Hewlett-Packard May 2012 Recognition of collaborative teamwork, innovation, and excellent service delivery.
- Awarded to Alexandru LaposCertificate of Appreciation - Goal Accountability Hewlett-Packard Feb 2011
Languages
- enEnglish
- geGerman
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