Shabnam Kapasi, ACMA, CGMA, CMgr

Experience

• 

  ABN AMRO Bank N.V.

  Oct 2001 - Nov 2008

  BUSINESS MANAGER - LOCAL MARKETS CEMEA

  Held a variety of roles from managing indirect costs, communication strategy for COO and then moving into front office to support the Head of Local Markets CEMEA with Business initiatives

• 

  NYSE

  Jul 2009 - Dec 2009

  Financial Analyst

  Delivering financial metrics to the Head of Area

• 

  UBS

  Dec 2009 - now

  Driving transformation initiatives for Group Operations and Tech office COO facilitating the implementation of modern tech tools and leading process simplification and efficiency. Working in collaboration with senior stakeholders to develop plans, manage cross functional teams to ensure the execution of key initiatives and provide specialist support and guidance to colleagues. Responsible for the Group Operations Location Strategy, working in collaboration with Group Corporate Services and Strategic Vendor Partners to facilitate the transfer of processes in accordance with the Location Strategy. Led the move of processes from high cost to low-cost locations, with focus on managing financial impacts of cross border moves, risk and ensuring adherence to legal jurisdiction rules. Led a cross functional initiative and team to identify and resolve the business challenges in relation to setting up India as a strategic partner including talent management, customer engagement and leveraging of UBS network to market possibilities. Supporting the Group Operations Location Strategy to transfer process using the Transition Framework for seamless execution. Responsible to lead the engagement across a wide range of Group Operations Business Divisions, UBS Solution centers and vendor partners to improve performance and optimize efficiency. Successfully managed an effective and efficient Vendor team to deliver the PnL across Equities Business for UBS. Working in collaboration with regional leads to support with the delivery of key projects to drive business development and client relationships.

  • TRANSFORMATION & STRATEGY LEAD

    Jan 2022 - now

  • LOCATION STRATEGY LEAD - GROUP OPERATIONS

    Oct 2018 - Jan 2022

  • GROUP OPERATIONS INITIATIVE MANAGER – GOA PROGRAMME

    Jun 2017 - Oct 2018

  • GROUP OPERATIONS GLOBAL SOURCING MANAGER

    Sept 2013 - Jun 2017

  • GLOBAL EQUITIES CONTROL LEAD

    Oct 2012 - Oct 2013

  • EQUITIES BUSINESS MANAGER

    Dec 2009 - Oct 2012