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Mazen Alaa

Mazen Alaa

Followers of Mazen Alaa3000 followers
location of Mazen AlaaCairo, Egypt

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  • Timeline

  • About me

    SMB - Operation support at e& global services (UAE)

  • Education

    • Faculty of Commerce english section zagazig university

      2018 - 2022
      Bachelor's degree Accounting Very good

  • Experience

    • E& global services

      Dec 2023 - now

      Handle one of the most important English business accounts for E& UAE answering inbound calls and sometimes outbound calls. Assisting the customers and answering all their inquiries, requests and complaints related to our services and handled them kindly.

      • SME

        Sept 2024 - now

      • Customer Service Representative

        Dec 2023 - Sept 2024

  • Licenses & Certifications

    • Microsoft office specialist

      Zad Academy
      Nov 2021

    • Professional financial accountant

      Zad Academy
      Oct 2021

    • Financial literacy for adults

      Egyptian Banking Institute
      Feb 2023

    • Training For Employment Course

      Egyptian Banking Institute
      Nov 2022

    • Introduction in Credit analysis

      SelfStudy
      Nov 2022

    • Employability skills

      Zagazig University
      Jul 2022

    • Banking and Financial Inclusion Certificate

      Banker's Lounge
      May 2022

    • Oracle Financial

      Zagazig University
      May 2022

    • International Computer Drivers License (ICDL,)

      Coursera
      Jul 2019

    • Financial literacy for youth

      Egyptian Banking Institute
      Feb 2023

  • Volunteer Experience

    • Financial Accountant

      Issued by Zad company on Aug 2020
      Zad companyAssociated with Mazen Alaa

    • Team Leader in the banking department

      Issued by Taheal on Mar 2022
      TahealAssociated with Mazen Alaa