
Laura Fulinara
Endorsement Processor

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About me
Agency Support at Brightway Insurance
Education

Florida State College at Jacksonville
2014 - 2016Associate’s Degree Business Administration and Management, GeneralI completed my associate's degree in May 2016 and will continue to study to obtain my bachelor's degree. It has been an excellent educational and learning experience.
Experience

Fidelity National Insurance
May 2004 - Sept 2007Endorsement ProcessorI have worked in the insurance industry for my entire professional career, starting out as an endorsement processor for a national insurance company. I worked at Fidelity National Insurance part-time while in high school and continued with the company full time after graduation. I processed policy endorsements for auto, home, flood, and umbrella policies under strict deadlines to meet the company turn-around time.

Brightway Insurance
Sept 2007 - nowCustomer Service SpecialisI have enjoyed working 12 years with a successful, fast-growing insurance agency which has given me a deep understanding of business management and the insurance industry. One of the greatest experiences has been the opportunity to grow with Brightway Insurance since inception. I have been actively involved in implementing and adapting to the changes from a small business offering insurance in the state of Florida to a well-respected national insurance agency. I have worked in, managed and/or worked closely with every department within the agency from customer service to quality assurance to agency support. Show less
Licenses & Certifications

4-40 Customer Service Representative License
State of Florida Insurance DepartmentFeb 2007- View certificate

Microsoft Teams Quick Tips
LinkedInMar 2021 - View certificate

Excel Quick Tips (2018)
LinkedInMar 2021 
Lean Six Sigma White Belt Certification
MoreSteamSept 2025- View certificate

OneNote Quick Tips
LinkedInMar 2021
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