Helen Chiamulera - Responsive

Experience

• 

  King Kone

  Jun 2016 - Nov 2022

  Manager

  Led a 25-person team at King Kone, Ocean City, Maryland, driving record-high revenue by developing the company's first website and implementing efficient inventory tracking. Rose up the ranks from Scooper to General Manager, contributing to the company's success.

• 

  Pure Raw Juice

  Dec 2018 - May 2019

  BARISTA / FOOD PREP

  -Prepared and served specialty products in a fast-paced environment while maintaining a strong emphasis on customer support. -Received and processed customer payments.-Maintained temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality.-Collected weekly inventory and reported stock levels to management.

• 

  Wicomico County Board of Education

  Oct 2019 - Nov 2021

  LEAD FACILITATOR, BEYOND THE LIMITS ROPES COURSE

  -Collaborated with colleagues to plan facilitate and debrief initiatives and elements for a diverse populations of middle school through college aged students. -Ensured the mental, physical and emotional safety of each individual who participated.-Led discussions to help participants generalize lessons learned during the program and apply to other areas of their lives.

• 

  Big Run Media

  Feb 2023 - now

  Office Manager

  • Enhanced customer experience and sales growth by updating Shopify store listings, managing inventory, and fulfilling orders efficiently.• Assisted in optimizing YouTube video indexing and setting up product affiliate links for increased visibility.• Monitored and updated WordPress website to reflect latest posts and engage with the community effectively.