Eric Brotman

Experience

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  AT&T Laboratories

  Sept 1987 - Feb 2005

  Managed programs from initial concept and proposal preparation through design, user specification, development, and testing. Budgeting associated with each project’s P&L. Scheduling associated with deliverables and activities during each phase of the SDLC and managed change control process and trouble ticket creation and tracking. Supported product marketing in developing plans for life cycle management. Identification and documentation of scope of work based on user requirements.Negotiation of terms and conditions of supplier contracts. Development and review of Statements of Solution (SOS) and Statements of Work (SOW).Program process creation and improvement.Single-point-of-contact for issues identification, tracking, and resolution for program. Show less In support of the development and expansion of market share for AT&T’s premier dial internet services offering, partnered with AT&T New Product Marketing Division to design, develop, and promote the new online services and content to the consumer services market. Inclusive were the migration of dialup customers to broadband services, and the leveraging of relationships with major AT&T corporate customers to create third-party marketing strategic partnerships.Website Design Improvement InitiativeBroadband Services Migration InitiativeStrategic Partnership Marketing Initiative Show less Partnered with sales support and services provisioning clients to successfully develop, test and deploy sales support and order management systems designed to automate and improve business processes saving AT&T millions of dollars in staffing costs, reducing the time needed to provision customer services, preventing service design configuration errors, and shortening the order to cash cycle. In support of the development and expansion of market share for AT&T’s internet services offering, partnered with AT&T New Product Marketing Division to design, develop, deploy and promote the new online services and content to the consumer services market. In addition, managed the process of migrating dial-up customers to broadband services and, leveraging relationships with major AT&T corporate customers, created third-party marketing strategic partnerships including the development of co-branded portals. Show less Financial planning, budgeting, accounting, project management, and business administrative services to European technical services consulting practice. Managed annual budgeting process including divisional revenue, expenses, staffing, and capital forecasts. Oversaw day-to-day accounts payable and receivables activities including banking and credit card reconciliations. Reviewed monthly, quarterly, and annual actual results and provided analysis of variances to plan, including recommendations for future avoidance of cost overruns. Show less

  • Project Manager

    Jan 2002 - Feb 2005

  • Project Manager – New Internet Services Group

    Feb 1996 - Jan 2002

  • Project Manager – Network & System Management Products Division

    Nov 1993 - Feb 1996

  • Financial/Business Manager

    Jan 1991 - Oct 1993

  • Financial Manager

    Sept 1987 - Jan 1991
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  PricewaterhouseCoopers LLP

  Aug 2006 - Jul 2007

  Data Analyst

  Worked as part of financial audit teams to model and analyze balance sheet and P/L datasets of medium and large public companies to confirm/deny the accuracy of complex financial systems processing as required by the SEC under Sarbanes-Oxley (SOX, GAAP, SAS99). Additional testing for indications of money-laundering and other compliance failures.

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  Booz Allen Hamilton

  Nov 2007 - May 2011

  Project Manager Program Management Office

  Responsible for portfolio and project management, process development and compliance, resource management, scheduling oversight and reporting, funding management, risk management, and client/vendor relations management. - Other responsibilities included monitoring subcontractor activities, providing status and identifying program risks to key stakeholders, ensuring completion of detailed schedules and budgets for projects from initiation through delivery, and establishing cost baselines, forecasts, and estimates to/at completion. Show less

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  Rutgers University

  May 2011 - Jan 2015

  Project Manager

  Responsible for the design, development, and implementation of enterprise solutions aimed at integrating and modernizing the university’s IT systems, infrastructure and operational processes. - Responsibilities included securing sponsorship, defining project scope, developing budgets and resource requirements, developing project charters, business analyses, contractor selection and management, requirements definition, cross functional team development and deployment, detailed project planning and scheduling, WBS development, monitoring and controlling work to assure projects were successfully complete on schedule, within budget and scope. - Projects focused on the analysis of, and upgrade to the design of, existing IT infrastructure, including hardware, software, and operational support required to provide application/web hosting, network, and end-user services. Specific projects included the deployment of a client/server and web based maintenance management system (CMMS) including the consolidation of multiple local databases into a unified data center architecture. The introduction of document imaging, management and workflow. The migration of the university’s Blackboard online learning management system (LMS) to one based upon the Moodle open source platform. Show less

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  American Express

  Feb 2016 - Mar 2017

  Project Manager/Scrum Master

  Responsible for managing the development of infrastructure and tools needed to establish next-gen data capabilities for US Customer Marketing Platform. Led projects utilizing Big Data to identify customer populations impacted by defined events, allowing targeted offers to be released. This led to major improvements in offer acceptance rates, limiting redundant or wasted marketing efforts, and provided a platform for development of marketing campaign automation.

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  Toyota North America

  May 2017 - Aug 2017

  Project Manager Scrum Master

  • Short-term contract as scrum master/coach responsible for helping to establish agile practices within the Vendor and Asset Management division of Toyota Motors of North America.• Introduction of agile framework to non-development environment (Scrum, Kanban, Scrumban) to increase focus and efficiency in the management of software/hardware/SAAS acquisition, licensing and maintenance renewals.

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  Globe Life

  Dec 2017 - Nov 2018

  IT Project Manager