Jonathan Havird

Experience

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  Havird Tire Company

  Feb 2010 - Jan 2018

  Vehicle Maintenance Technician & Shop Supervisor

  • Manage a team of 3 professionals• Mount/dismount, balance, rotate and repair tires• Train incoming technicians on repair and safety protocols • Maintain 100% hazard-free work environment with zero safety issues• Utilize specialized software to store and organize data•Restock, process, and organize new shipments of inventory in a timely manner• Completely assess vehicle, including brakes, fluids, belts, and tires• Write vehicle assessments detailing needed repairs and updates and consult with customers on issues found• Help customers determine the best course of action• Communicate with tire distributers to order new inventory• Troubleshoot any problems that arise to prohibit day to day operation• Install new computer hardware when failure occurs • Configure printers to communicate to all computers within the company network Show less

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  TD

  Aug 2014 - Feb 2015

  AML PEP Remediation Analyst

  • Maintain and fine-tune databases storing confidential client information• Detection of errors through analytical and problem-solving skills• Document progress reports and statistics in excel • Coordinate with senior manager to determine appropriate risk assessment levels• Attend regular training seminars and conferences to remain updated on federal regulations• Launched internal investigations with the approval of management to determine if further efforts were warranted • Responded to all system alerts and determine if further investigation was needed• Researched and retrieved requested data through LexisNexis and other resources• Compiling, extracting, or analyzing data • Prepare and submit reports to the appropriate team members Show less

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  HBO Max

  Jan 2018 - Aug 2018

  Stand-In & Background Actor

  • Assisted lightening and camera crews by positioning myself in the exact location as the principle actor to help adjust their equipment for the upcoming scene• Listen to director’s notes and incorporated feedback into performance • Collaborate with cast members to execute seamless performances • Participate as a team member who can adapt in highly dynamic and changing environment

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  Appen

  Aug 2018 - Nov 2018

  Web Search Evaluator

  • Ensure that internet search results correlate with the search query.• Upon finding a discrepancy within the search result the task is to rate the results accordingly on a scale regarding the relevancy.

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  College of Charleston

  Nov 2018 - Apr 2021

  Information Technology Support Technician

  • Utilize software to take control of end-user’s computers to troubleshoot issues• Diagnose and resolve complex issues regarding hardware, software and network related issues• Analyze and resolve problems with Windows/Apple based computers, printers, scanners and other peripherals• Provide Helpdesk services and first line chat, email, telephone, and walk-in support to clients• Use ticketing software to track support issues• Escalate system problems to the appropriate department that can’t be resolved with Tier I support• Manage User accounts in Active Directory• Teach clients how to set up and use new technologies.• Instructor for the “CofC IT Orientation” • IT Helpdesk representative at "Freshman Orientation"• Precept new employees in the IT department Show less

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  RPWB Law Firm

  Apr 2021 - now

  System Administrator / Legal IT Support