Imelda G.

Imelda G.

Office Manager Patient Coordinator

Followers of Imelda G.272 followers
location of Imelda G.San Francisco Bay Area

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  • Timeline

  • About me

    Program Manager

  • Education

    • University of San Francisco School of Management

      2017 - 2019
      Master of Public Administration - MPA Public Administration
    • San Francisco State University

      2011 - 2015
      Bachelor of Arts (BA) International Relations and Affairs
    • San Francisco State University

      2011 - 2015
      Minor Latino Latina Studies
  • Experience

    • Aesthetic Laser Concepts

      May 2011 - Oct 2017
      Office Manager Patient Coordinator

      Managed a medical spa offering services for the LGBTQ community. Implemented an online database and increased nurse’s efficiency by 80%. Worked cross-functionally LGBTQ community and external services available for them. Established strong and safe relationships with the LGBTQ community. Authorized payroll for company staff and managed company finances. Streamlined high-volume e-mail and scheduling processes to focus the Doctor’s attention on critical tasks.

    • Consulate General of Mexico in San Francisco

      Oct 2014 - Feb 2015
      Strategic Education Intern

      Managed the Education Program for the Consulate of Mexico. Advised the community on methods to continue and further their education. Discussed with the community about the online college-degree program run by a Mexican University and alternative education career paths. DACA recipient specialist.

    • Vanir Construction Management, Inc.

      Mar 2016 - Dec 2020
      Project Coordinator

      Produced winning proposals for multi-million-dollar contracts, playing a pivotal role in securing high-value projects, while effectively tracking proposals using Cosential to streamline the proposal management process.Managed development of 500+ employee marketing resumes, creating standardized templates that reduced creation time by 60%.Completed and transitioned five multi-million-dollar projects to the San Francisco Unified School District (SFUSD) within the first year of employment, a testament to your exceptional project management skills.Pioneered the development of Request for Proposal (RFP) documents and bid information for Chabot College Master Plan Projects, laying the groundwork for successful project procurement and execution.Consistently delivered multi-million-dollar projects on-time and within budget, demonstrating a track record of effective project management and financial stewardship. Show less

    • ABC INSPECTIONS, LLC

      Jul 2019 - now
      Project Consultant

      Secured $2M+ in contracts through strategic proposal development, maintaining an 80% win rate.Implemented a comprehensive daily operations tracking system for multiple job sites, ensuring efficient management and coordination.Created and developed all marketing collateral, including presentations, and daily materials, contributing to a cohesive and impactful brand imageLed the rebranding initiative by redesigning the company logo and materials, resulting in an enhanced and cohesive corporate identity Show less

    • University of San Francisco School of Nursing and Health Professions

      May 2021 - Sept 2022
      Academic Course Scheduler

      Managed course scheduling operations across multiple campuses for the School of Nursing and Health Professions, coordinating 200+ courses per semester with zero scheduling conflicts.Redesigned the scheduling interface resulting in 50% reduction in user complaints and 30% faster schedule creation time.Rigorously tested and implemented system upgrades, ensuring cutting-edge functionality and seamless scheduling experiences. Conducted precise audits of course rosters, guaranteeing accurate student registrations, and conducted data analysis to fulfill dynamic student and faculty course requestsMaintained the departmental intranet to provide comprehensive information on schedules, placements, room assignments, curriculum, and orientation. Show less

    • University of San Francisco School of Management

      Aug 2022 - now
      Programs Manager

      Pioneered and scaled the institution's first asynchronous online MBA program, achieving 100+ student enrollment and generating $750,000 in revenue within 12 months, exceeding initial projections by 25%Cultivated an international student community through strategic event programming, resulting in 85% student engagement rate across US, Mexico, and Latin America.Provided tailored advising and guidance to MBA prospects throughout the admissions cycle, ensuring a smooth and informed application process.Spearheaded the daily operations of MBA programs, ensuring the highest level of customized customer service, thus contributing to the institution's reputation for excellence in education.Managed a team of three assistants, orchestrating their efforts to streamline operations and enhance workplace efficiency.Revitalized social media presence by consistently crafting engaging and market-relevant content for Facebook, Instagram, and LinkedIn platforms, driving increased audience engagement and brand visibility. Show less

  • Licenses & Certifications

    • CAL OSHA 10 CONSTRUCTION

      ClickSafety
      May 2017
    • InDesign Fundamentals

      AcademyX Computer Training
      Oct 2016
      View certificate certificate
  • Volunteer Experience

    • Student Volunteer

      Issued by USF Academic Global Immersion - Rome Refugee Service Management: Humanitarian Emergecy on Jan 2018
      USF Academic Global Immersion - Rome Refugee Service Management: Humanitarian EmergecyAssociated with Imelda G.