Robert Krawczyk

Experience

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  Electronic Data Systems

  Aug 1989 - Jul 1996

  System Engineer
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  Metavante

  Jul 1996 - Jun 1998

  Manager - Software Configuration Management

  The Enterprise Software Configuration Management Manager responsibilities include:• Resource manager of 10 direct reports including career planning, evaluations, interviewing and hiring.• Defining and leading the implementation of standard software development tools and practices throughout the “Open Systems” development environments. These tools and practices are implemented across multiple platforms, networking topologies and application development languages.

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  SafeNet Consulting

  Jun 1998 - Nov 2002

  Educational Services Senior Consultant responsibilities include defining business processes for a K-8 Charter School startup in Racine, Wisconsin. Upon completion of business process definition, tools to facilitate solutions were reviewed, ranked and purchased. • Project Management; provided full project management services to the project including people, process and financial management.• Technical Leadership; along with product selection and installation, provided technical consultation for product and software installation, environment setup and support. Show less Financial Services and Insurance Company Senior Consultant responsibilities include developing and defining consulting deliverables for clients in the form of process and product deliverables. • Formal Assessments; using the CMM and TMM questionnaire to get current and anticipated status.• Gap analysis; using the result of the survey, projected ideal vs. actual using ITIL standards.• Project planning; developed complete project plans for the short and long term to meet goals. • Solution Design; worked with solution teams to define process and product integration.• Implementation; worked with subject area leaders to implement solution teams. The teams were tasked with the activities of Configuration Management and Test Management. The strategic implementation of testing processes and procedures and the centralization of testing resources and skills became the most cost effective model for projects at this level of complexity. Test labs and testing tools were evaluated and implemented to best support the organizations short and mid-term objectives. Show less

  • Educational Services Senior Consultant - 21st Century Preparatory School

    Jan 2002 - Nov 2002

  • Financial Services and Insurance Senior Consultant - Northwestern Mutual

    Jun 1998 - Jan 2002
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  Assurant

  Nov 2002 - Oct 2004

  Director of Quality Assurance and Testing

  Working on the business side in the Data Analysis team, led the design and implementation of quality assurance and testing processes for a key experience analysis project. -Designed and implemented quality assurance metrics and reporting.-Led a team of contract and permanent testers to the release of the project.-Designed SDLC process and tool integration's for testing and configuration management.-Performed in additional project manager roles as needed.

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  Assurant

  Jan 2016 - Jul 2017

  A successful software development project manager and team leader managing solutions from requirements, design, development and testing, to deployment and support, while effectively collaborating with internal and external support teams to bring the best solution forward. Leadership:-Project manager for internal product releases and solution integration projects.-Ensured the progress and viability of the release by reviewing defect and rework cycles.-Led a team to develop continuous improvements based upon product quality metrics. -Led the application development activity utilizing a matrixed team of on-shore, off-shore and contract team members.-Balanced product and release backlogs working with the product owner/manager and development team.-Trained and mentored employees on software development and quality standards.-Escalation manager for product level 3 support on call and major incidents.Design:-Designed, integrated, implemented and supported the software development process and tools.-Designed and implemented a Rational ClearQuest workflow as a project tracking and management tool (similar to Jira) into the SDLC process using a Kanban model.-Architected an interface between legacy and ETL and scheduling tools.-Designed and executed monthly quality audits using source to target tracking and regression script monitoring.Solutions:-Delivered 40+ successful product and maintenance application deliveries annually.-Implemented a batch process that accepts inputs from vendors, mainframe, batch and online systems.-Supported the SDLC tools and process for 20+ on shore and 25+ offshore developers.-Realized cost savings in licensing costs by working with other Assurant companies to consolidate and share product licenses. -Successfully negotiated, renewed and bundled development tool licenses every year to reduce overall cost.-Passed internal and external audits for change, configuration item traceability and release management. Show less In addtion to performing technical project management tasks for the data capabilities team, designed and implemented technical solutions for development and infrastucture projects. This role focused on the technical design that aided in the development of ETL solutions and integrations with internal and external systems.-Designed and managed the development of complex software solutions including web services, batch processing and scheduling.-Designed and implemented a web service solution using DataStage and Websphere that has scaled from 50 – 650 call center users, provider portal users and policy administration systems.-Planned and led the scaling our web service solution to external users that would exceed 1 million users.-Designed and led the development of a Disaster Recovery site as a cross company project using internal and external resources. Show less

  • Technical Project Manager

    Oct 2004 - Jul 2017

  • Principal Software Engineer

    Jan 2016 - Jan 2017
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  Emids

  Jul 2017 - May 2018

  Program Director

  Contract engagement on site in Madison, WI through emids Technology.Leadership:-Program Director for the implementation of a strategic data transformation program.-Ensured open communication between solution delivery team and client teams.-Liaison between customer teams and offshore and onshore resources.-Actively managed project plans and timelines and identified risks, issues and developed mitigation strategies.-Evaluated and prioritized ongoing issues and defects.-Developed, negotiated and lead resource planning with the development and customer teams.-Managed defects, issues, changes with development team and led client change control board meetings.-Managed and communicated program scope and objectives with the customer and project teams.-Ensured timely status reporting that adhered to the clients PMO standards and guidelines. -Facilitated all client team meetings and led the program steering committee of senior executives.-Monitored and reviewed performance of the program to assure adherences to Key Performance Indicators.-Leveraged technical and process experience to provide scope for standard and self-service reporting.-Provided technical guidance and mentoring to developers and business analysts in reporting transformations. -Provided resource management to direct reports and team through performance appraisals, mentoring, and career planning.Solutions:-Delivered projects for the base data warehouse, focused data marts and reporting views, data extracts and feeds to external vendors through user acceptance testing and defect resolution cycles.-Established scope, direction and project planning for the reporting and data access portion of the program. -Consolidated and eliminated projects that were not in line with the customers program objectives to ensure the most cost effective solutions.-Designed and implemented release and change management processes to conform to formal IT audits for the existing and data solutions. Show less

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  State of Wisconsin

  Jul 2018 - Oct 2019

  Project Manager III

  Contract engagement for the State of Wisconsin - Department of Children and Families (DCF) Madison, WI.Leadership:-Managing and leading a software development and support team of business and technical resources.-Developing, monitoring, and working within State fiscal year budgets funded by multiple State agencies.-Bridging between technical and business objectives by providing transparency into the project.-Technical and business project manager for a ten resource team leading an agile (scrum) development effort.-Developing visibility and transparency for the project to senior management and business areas.-Demystifying the “agile” process through the use of clear and concise reporting to senior management.-Building trust and confidence with our business partners through education, training and accountability.-Leading all project partner interactions with the product owner and the scrum team to ensure a consistent message.Solutions:-Developed and delivered a strategic and tactical project analysis and made recommendations for project direction and team makeup.-Developing strategies for quicker product delivery to the customer by increasing customer involvement in the agile process. Show less

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  SKYGEN

  Oct 2019 - now

  • Manager Project Management

    Jul 2020 - now

  • Senior Project Manager

    Oct 2019 - now
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  Wisconsin Department of Financial Institutions

  Jul 2021 - now

  Notary Public