Alan Morrison

Experience

• 

  Bank of Scotland

  Dec 2004 - Dec 2007

  Mortgage Administrator
• 

  Lloyds Banking Group

  Jan 2008 - Sept 2012

  2011-2012- Monitoring and reporting of banking product performance and sales pipeline- Use of internal systems for extracting MI- Assistance in launching new system to record sales pipeline figures- Employee and contractor reporting - Assistance in collating reports on department activity and results 2010-2011- Assistance with MI gathering and product performance reporting- Financial reporting such as profit & losses and cost allocation model- Reporting performance against Financial Services Authority - Customer Treatment guidelines- Creation of training guide document for procurement system Show less

  • Product Performance Assistant Manager, Transaction Banking

    Jul 2010 - Sept 2012

  • Product Coordinator

    Jan 2008 - Jul 2010
• 

  Sainsbury's Bank

  Sept 2012 - now

  Credit Cards - Product Management/Business Analyst

  - Credit Cards Risk Champion - management of team risk & issues- Leading working groups to deliver customer mailings - Conducting product reviews - Preparing and presenting papers with findings and recommendations at committees- Owning supplier relationships - Embedding risk management framework within Credit Cards team- Working with suppliers and internal stakeholders to implement product changes- Relationship management with third party suppliers - Chair and secretary at governance meetings- Representing Credit Cards at Complaints and Governance Forums Show less