Carlos Carrasco

Experience

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  Islands Restaurants

  Oct 2017 - Jun 2021

  Food Server
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  Miles Technologies

  Jun 2021 - Sept 2022

  As a Support Consultant, my main focus is my customers:1) Communicate actively with customers and provide them with updates during the troubleshooting process. Ensuring customer satisfaction is the main goal.2) Connect with clients, understand their needs, generate multiple solutions for them, and choose what's best for them.3) My experience in Active Directory allows me to assist clients and resolve their issues. I am also knowledgeable on VPN troubleshooting, Microsoft Exchange, and Office 365 applications.4) My knowledge in Windows and iOS operating systems allows me to understand the opportunities of my clients and provide them with solutions. Show less

  • Support Consultant

    Jul 2021 - Sept 2022

  • Information Technology Intern

    Jun 2021 - Aug 2021
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  BCG Digital Ventures

  Sept 2022 - now

  IT Specialist

  As the corporate innovation and business building arm of Boston Consulting Group (BCG),BCG Digital Ventures was founded in 2014 with a mission to invent, launch, and invest in game changing businesses, products, and platforms with the world’s most influential organizations.Our diverse, multidisciplinary team of business builders, founders, and innovators, work shoulder to shoulder with our clients to rapidly transform businesses from idea to market launch in less than 12 months.Digital Ventures has 11 centers and labs around the world that are purpose-built for innovation and co-creation alongside our clients, with locations in Berlin, London, Los Angeles, New York, Chicago, Paris, Shanghai, Shenzhen, Singapore, Sydney, and Tokyo. Show less

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  Boston Consulting Group (BCG)

  Aug 2023 - now

  IT Specialist