
Trihan Marsudi

Connect with Trihan Marsudi to Send Message
Connect
Connect with Trihan Marsudi to Send Message
ConnectTimeline
About me
Service Quality Assurance Manager at Telkomsel
Education

TELKOMSEL Training
-- April 2005 : Transmission OAM (Operation Fiber Optic Huawei) - Certification/Training provide by Huawei- April 2005 : GSM, GPRS & EDGE System Technique - Certification/Training provide by Commserv - August 2006 : BSS Measurement and Testing for Siemens Network - Certification/Training provide by Siemens- September 2006 : BSS Operation and Maintenance for Siemens Network - Certification/Training provide by Siemens- May 2007 : 3G UMTS Radio Network Optimization… Show more - April 2005 : Transmission OAM (Operation Fiber Optic Huawei) - Certification/Training provide by Huawei- April 2005 : GSM, GPRS & EDGE System Technique - Certification/Training provide by Commserv - August 2006 : BSS Measurement and Testing for Siemens Network - Certification/Training provide by Siemens- September 2006 : BSS Operation and Maintenance for Siemens Network - Certification/Training provide by Siemens- May 2007 : 3G UMTS Radio Network Optimization Training - Certification/Training organized by Telkomsel-Ericsson.- November 2008 : 3G Radio Planning Specialist Training - Certification/Training organized by Telkomsel-Tallent Source - February 2009 : 3G UMTS Performance Measurement Analysis Training - Certification/Training organized by Telkomsel and Astellia.- October 2011 : Basic Leadership Training - Certification/Training organized by Telkom Show less

STT Telkom
1999 - 2004Teknik TelekomunikasiActivities and Societies: - Laboratory Tutor on Electronics Laboratory - Active on Campus Organization Himatel (Himpunan Mahasiswa Teknik Elektro), Workshop Final Project : PERFORMANCE ANALYSIS of OFDM SYSTEM on COMMUNICATION OVER POWERLINE CHANNEL
Experience

Telkomsel
Jul 2004 - nowResponsible for delivering great 2G and 3G network services for marketing/ sales by doing daily monitoring and supervising.1. Supervise achievement on HOSR, SDSR, TCH Drop, TBF establish UL/DL, TBF Completion on 2G and CSSR, CCSR, SHO, ISHO, IFHO, RRC Establish both CS/PS and HSDPA on 3G and SQI, MOS, Call setup time on drivetest KPI. Also identify performance degraded and address the problem to achieve targeted KPI value. 2. Dimensioning the network based some criteria to prepare special event (Moslem holy day, Christmas, New Year, special promo by sales, national/international event in Bali)3. Coordination with sales manager to review the service delivered is fit with sales/marketing requirement. And plan production capacities according to yearly sales projections4. Supervise KPI of new network integration, project roll out, reengineering program, optimization program to achieve targeted KPI.5. Doing optimization to achieve 2G KPI target. Such as, optimize LAC border, 2G/3G neighbor design and optimization, global frequency retune (BCCH, MAIO, HSN, SFH type), C/I and best server prediction using Planet, database audit and tuning, traffic sharing, identify hardware faulty/degraded related to performance degradation, packet data optimization by dimensioning PDCH on Air interface, Abis interface, Gb/NSEI rebalancing, PCU rebalancing. 6. Doing optimization to achieve 3G KPI target. Such as, pilot pollution clearance identify by drivetest, capacity dimensioning on CE/Power/Code/Iub transport/second carrier/RNC load/IuPS/IuCS to achieve accessibility KPI. Show less Main responsibility is to achieve targeted network availability both 2G and 3G. It is done by preventive and repressive action.1. Identify main contributor on low availability. Make daily availability statistic arrange by cause problem. It’s distinguished by power problem, transmission problem, hardware problem, other issue (community issue, spare pool issue, no access).2. Do preventive action to improve network availability by doing redundancy program on hardware(double core module on BTS), redundancy on transmission(ring loop configuration, 1+1 hot standby transmission), redundancy on power(upgrade battery backup, fixed power generator on concentrator node, portable power generator to cope power problem).3. Manage budget on department and make distribution each month/quarter to support all program on all sub-department. 4. Monitoring achievement budget absorption each quarter by making sure all programs have been conducted by all sub-department.5. Doing budget forecast for the coming year based on program and budget absorption.6. Support Quality Department to address hardware/transmission problem which is impact to performance.7. Deal with non technical issue impact on network availability such as community issue, maintenance contract, government policies. Show less Main responsibility is to achieve KPI both 2G and 3G as targeted. KPIs to be achieved are HOSR, SDSR, CDR, TBF Establish, TBF Completion on 2G network and CSSR, CCSR both CS/PS/HSDPA, SHO, ISHO, IFHO, RRC Establish, PS/HS Throughput on 3G Network and SQI/MOS, Call setup time on Drivetest KPI. • Assisting with production of weekly network status reporting to Senior Management to provide: Radio Coverage & Capacity Dimensioning, RF planning and Optimization, E2E optimization (KPIs), performance monitoring, Site engineering, Network audit.• Daily monitoring Key Performance Indicator of network based on hourly/daily counters to ensure high Quality of Experience deliver to User/customer.• Perform Worst cell clean up for KPI Improvement for each BSC/RNC by both radio parameter tunning and drivetest/field test analysis using NEMO/TEMS.• Collaborate with RAE Perform network design and planning through JPP to gives the best coverage and service to Sales team to grab and increase company revenue.• Daily monitoring Key Performance Indicator of network based on hourly/daily counters both 2G (HOSR, SDSR, TCH Drop, TBF Establish Success Rate, TBF Complete Rate) and 3G ( CSSR voice/video/PS/HS, CCSR voice/video/PS/HS, SHO/ISHO/IFHO, throughput)• Perform dimensioning of radio networks, frequency planning, coverage predictions• Radio Network Optimization activity 2G/3G such as layering strategy on GSM-DCS-3G, Global Frequency Retune, HSDPA second carrier strategy.• Drive test analysis 2G/3G using Nemo, TEMS, scanner.• Part of main team on 1st 3G roll out in East Java and swap project 2G Siemens to 2G Huawei• Experiencing 2G Siemens Network and 3G Ericsson Network Show less Responsible in achieve network availability above 99.85% for inner city network and 99.70% for outer network, as guaranteed service availability to customer. It is done by preventive and repressive action.1. Identify main contributor on low availability. Make daily availability statistic arrange by cause problem. It’s distinguished by power problem, transmission problem, hardware problem, other issue (community issue, spare pool issue, no access).2. Do preventive action to improve network availability by doing redundancy program on hardware (double core module on BTS), redundancy on transmission (ring loop configuration, 1+1 hot standby transmission), redundancy on power(upgrade battery backup, fixed power generator on concentrator node, portable power generator to cope power problem).3. O&M, Commissioning of BSS Siemens family (BTS 24X family, BTS 8x family, BSC C14, BSC C40, eBSC family, TRAU-Transcoder unit, eTRAU) 4. Operation, Maintenance & Commissioning PDH & SDH Microwave ( Using Mini Link C & E Ericsson, Ericsson Hi-cap), Flexy Hopper NOKIA, Nera)5. 24x7 alarm monitoring by Siemens OSS. Analyzing and make preventive action to minimize network outage (replace H/W, request modifying parameter, upgrade H/W, transmission reroute, ring loop configuration, dual abis).6. Integration and reconfigure (both local and OSS) of BTS, Node B. Re-parenting BTS to other BSC or re-parenting BSC to other MSC both physical activity and database parameter configuration. Show less
Service Quality Assurance Manager
Oct 2013 - nowService and Resource Monitoring Engineer
Aug 2012 - nowRadio Access Network Performance Assurance Engineer
Apr 2012 - Aug 2012Radio Network Performance Supervisor
Apr 2011 - Apr 2012Base Station Subsystem Supervisor cluster Bali Barat
May 2010 - Apr 2011Radio Network Performance Engineer
Feb 2006 - May 2010BSS Engineer
Jul 2004 - Feb 2006
Licenses & Certifications
- View certificate

Designing a Presentation
LinkedInFeb 2023 - View certificate

Learning Infographic Design
LinkedInJan 2023 - View certificate

Well-Being in the Workplace
LinkedInJan 2023 - View certificate

Data Visualization: Storytelling
LinkedInJan 2023 - View certificate

Goal Setting: Objectives and Key Results (OKRs)
LinkedInDec 2022 - View certificate

Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary)
LinkedInJan 2023 - View certificate

Project Management Simplified
LinkedInDec 2022 - View certificate

Coaching and Developing Employees
LinkedInSept 2022
Recommendations

Dustin kidd
Director of Business DevelopmentGreensboro--Winston-Salem--High Point Area
Novia permatasari
Bachelor of law, Universitas Gadjah Mada. Actively participated in some organizations, won various i...Jakarta, Indonesia
Dr. alaa marghalani
Vice President Legal Affairs,Secretary General, Board Member, Chairman Committees, General Counsel, ...Riyadh, Saudi Arabia
Priyanka h u
Immediate Joiner l Security Analyst at Eviden (An Atos Business - Ex-Paladion)Bengaluru, Karnataka, India
Maroof kutagolla
Mechanical EngineerNagari, Andhra Pradesh, India
Clóvis do nascimento sa
Application engineer | Mechanical Engineer | Project Manager | Logistics Automation | AGV SystemsSão Paulo, Brazil
Beba škotko
Programme Manager ve společnosti Junior Achievement SlovenskoSlovakia_Chan.webp)
Zun meng (max) chan
PMP®| MIEM, P.Eng (Ir) | Business Development Manager | Specializing in Industrial Chemical Cleaning...WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Conchi diaz garcia
Profesora asignatura Métodos de Decisión Empresarial. en IEBMadrid, Community of Madrid, Spain
Ray g. redwood, mba, pmp®, csm®, crpc®, cmfc®
Vice President, Authentication Product ManagementCharlotte Metro
Rebecca botbol
PRODUCTION & EVENTS DEPARTMENT chez Saint LaurentGreater Paris Metropolitan Region
Juliano benedette ferreira
Software Engeneering ManagerSanto André, São Paulo, Brazil
Ebina thomas
Achieved MBA from University of NorthamptonLincoln, England, United Kingdom
Michał kacprzak
👨💼Business Partner | Business Development Director 🔘UNI-FORM | ☑Doradztwo Budowlane ☑Projektowa...Bełchatów, Łódzkie, Poland
Lashawn wright-pinckney
EMPI Specialist for Palmetto Health and PH USC Medical GroupLexington County, South Carolina, United States
Bárbara peixoto
Advertising and Publicity - ESPM | WebOps Intern at TRSão Paulo, São Paulo, Brazil
Maria belen arufe
Senior Manager - Accounting and Reporting Advisory en DeloitteBuenos Aires, Buenos Aires Province, Argentina
Claudio fraconti
Appassionato di Logistica con specializzazione nell'autotrasportoSesto San Giovanni, Lombardy, Italy
Ricardo martinez sanz
Sulphric Acid Sales Director at Atlantic Copper (Freeport McMoRan)Greater Madrid Metropolitan Area
Ross heard
Senior Quality and Process Engineer at Avon Rubber plcMelksham, England, United Kingdom
...