Trihan Marsudi

Trihan Marsudi

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  • Timeline

  • About me

    Service Quality Assurance Manager at Telkomsel

  • Education

    • TELKOMSEL Training

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      - April 2005 : Transmission OAM (Operation Fiber Optic Huawei) - Certification/Training provide by Huawei- April 2005 : GSM, GPRS & EDGE System Technique - Certification/Training provide by Commserv - August 2006 : BSS Measurement and Testing for Siemens Network - Certification/Training provide by Siemens- September 2006 : BSS Operation and Maintenance for Siemens Network - Certification/Training provide by Siemens- May 2007 : 3G UMTS Radio Network Optimization… Show more - April 2005 : Transmission OAM (Operation Fiber Optic Huawei) - Certification/Training provide by Huawei- April 2005 : GSM, GPRS & EDGE System Technique - Certification/Training provide by Commserv - August 2006 : BSS Measurement and Testing for Siemens Network - Certification/Training provide by Siemens- September 2006 : BSS Operation and Maintenance for Siemens Network - Certification/Training provide by Siemens- May 2007 : 3G UMTS Radio Network Optimization Training - Certification/Training organized by Telkomsel-Ericsson.- November 2008 : 3G Radio Planning Specialist Training - Certification/Training organized by Telkomsel-Tallent Source - February 2009 : 3G UMTS Performance Measurement Analysis Training - Certification/Training organized by Telkomsel and Astellia.- October 2011 : Basic Leadership Training - Certification/Training organized by Telkom Show less

    • STT Telkom

      1999 - 2004
      Teknik Telekomunikasi

      Activities and Societies: - Laboratory Tutor on Electronics Laboratory - Active on Campus Organization Himatel (Himpunan Mahasiswa Teknik Elektro), Workshop Final Project : PERFORMANCE ANALYSIS of OFDM SYSTEM on COMMUNICATION OVER POWERLINE CHANNEL

  • Experience

    • Telkomsel

      Jul 2004 - now

      Responsible for delivering great 2G and 3G network services for marketing/ sales by doing daily monitoring and supervising.1. Supervise achievement on HOSR, SDSR, TCH Drop, TBF establish UL/DL, TBF Completion on 2G and CSSR, CCSR, SHO, ISHO, IFHO, RRC Establish both CS/PS and HSDPA on 3G and SQI, MOS, Call setup time on drivetest KPI. Also identify performance degraded and address the problem to achieve targeted KPI value. 2. Dimensioning the network based some criteria to prepare special event (Moslem holy day, Christmas, New Year, special promo by sales, national/international event in Bali)3. Coordination with sales manager to review the service delivered is fit with sales/marketing requirement. And plan production capacities according to yearly sales projections4. Supervise KPI of new network integration, project roll out, reengineering program, optimization program to achieve targeted KPI.5. Doing optimization to achieve 2G KPI target. Such as, optimize LAC border, 2G/3G neighbor design and optimization, global frequency retune (BCCH, MAIO, HSN, SFH type), C/I and best server prediction using Planet, database audit and tuning, traffic sharing, identify hardware faulty/degraded related to performance degradation, packet data optimization by dimensioning PDCH on Air interface, Abis interface, Gb/NSEI rebalancing, PCU rebalancing. 6. Doing optimization to achieve 3G KPI target. Such as, pilot pollution clearance identify by drivetest, capacity dimensioning on CE/Power/Code/Iub transport/second carrier/RNC load/IuPS/IuCS to achieve accessibility KPI. Show less Main responsibility is to achieve targeted network availability both 2G and 3G. It is done by preventive and repressive action.1. Identify main contributor on low availability. Make daily availability statistic arrange by cause problem. It’s distinguished by power problem, transmission problem, hardware problem, other issue (community issue, spare pool issue, no access).2. Do preventive action to improve network availability by doing redundancy program on hardware(double core module on BTS), redundancy on transmission(ring loop configuration, 1+1 hot standby transmission), redundancy on power(upgrade battery backup, fixed power generator on concentrator node, portable power generator to cope power problem).3. Manage budget on department and make distribution each month/quarter to support all program on all sub-department. 4. Monitoring achievement budget absorption each quarter by making sure all programs have been conducted by all sub-department.5. Doing budget forecast for the coming year based on program and budget absorption.6. Support Quality Department to address hardware/transmission problem which is impact to performance.7. Deal with non technical issue impact on network availability such as community issue, maintenance contract, government policies. Show less Main responsibility is to achieve KPI both 2G and 3G as targeted. KPIs to be achieved are HOSR, SDSR, CDR, TBF Establish, TBF Completion on 2G network and CSSR, CCSR both CS/PS/HSDPA, SHO, ISHO, IFHO, RRC Establish, PS/HS Throughput on 3G Network and SQI/MOS, Call setup time on Drivetest KPI. • Assisting with production of weekly network status reporting to Senior Management to provide: Radio Coverage & Capacity Dimensioning, RF planning and Optimization, E2E optimization (KPIs), performance monitoring, Site engineering, Network audit.• Daily monitoring Key Performance Indicator of network based on hourly/daily counters to ensure high Quality of Experience deliver to User/customer.• Perform Worst cell clean up for KPI Improvement for each BSC/RNC by both radio parameter tunning and drivetest/field test analysis using NEMO/TEMS.• Collaborate with RAE Perform network design and planning through JPP to gives the best coverage and service to Sales team to grab and increase company revenue.• Daily monitoring Key Performance Indicator of network based on hourly/daily counters both 2G (HOSR, SDSR, TCH Drop, TBF Establish Success Rate, TBF Complete Rate) and 3G ( CSSR voice/video/PS/HS, CCSR voice/video/PS/HS, SHO/ISHO/IFHO, throughput)• Perform dimensioning of radio networks, frequency planning, coverage predictions• Radio Network Optimization activity 2G/3G such as layering strategy on GSM-DCS-3G, Global Frequency Retune, HSDPA second carrier strategy.• Drive test analysis 2G/3G using Nemo, TEMS, scanner.• Part of main team on 1st 3G roll out in East Java and swap project 2G Siemens to 2G Huawei• Experiencing 2G Siemens Network and 3G Ericsson Network Show less Responsible in achieve network availability above 99.85% for inner city network and 99.70% for outer network, as guaranteed service availability to customer. It is done by preventive and repressive action.1. Identify main contributor on low availability. Make daily availability statistic arrange by cause problem. It’s distinguished by power problem, transmission problem, hardware problem, other issue (community issue, spare pool issue, no access).2. Do preventive action to improve network availability by doing redundancy program on hardware (double core module on BTS), redundancy on transmission (ring loop configuration, 1+1 hot standby transmission), redundancy on power(upgrade battery backup, fixed power generator on concentrator node, portable power generator to cope power problem).3. O&M, Commissioning of BSS Siemens family (BTS 24X family, BTS 8x family, BSC C14, BSC C40, eBSC family, TRAU-Transcoder unit, eTRAU) 4. Operation, Maintenance & Commissioning PDH & SDH Microwave ( Using Mini Link C & E Ericsson, Ericsson Hi-cap), Flexy Hopper NOKIA, Nera)5. 24x7 alarm monitoring by Siemens OSS. Analyzing and make preventive action to minimize network outage (replace H/W, request modifying parameter, upgrade H/W, transmission reroute, ring loop configuration, dual abis).6. Integration and reconfigure (both local and OSS) of BTS, Node B. Re-parenting BTS to other BSC or re-parenting BSC to other MSC both physical activity and database parameter configuration. Show less

      • Service Quality Assurance Manager

        Oct 2013 - now
      • Service and Resource Monitoring Engineer

        Aug 2012 - now
      • Radio Access Network Performance Assurance Engineer

        Apr 2012 - Aug 2012
      • Radio Network Performance Supervisor

        Apr 2011 - Apr 2012
      • Base Station Subsystem Supervisor cluster Bali Barat

        May 2010 - Apr 2011
      • Radio Network Performance Engineer

        Feb 2006 - May 2010
      • BSS Engineer

        Jul 2004 - Feb 2006
  • Licenses & Certifications