Johan Petersson

Experience

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  Nyköpings kommun

  Jun 2016 - Mar 2017

  Digital Printer

  Producing folders, business cards, posters, brochures. Managing and publishing invites to the City Council and the committees. Everyday use of EpiServer (CMS) for the publishing. Responsible for creating and sending out inovices for all projects to the customers.

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  SP Production

  Mar 2017 - Apr 2019

  Working in a small team on a variety of development projects and delivering solutions to meet and exceed clients’ briefs.Maintaining performance of existing client websites. Continuously working on design and functionality improvements. Diagnosing and rectifying performance issues. Maintaining continuity throughout all websites both technically and creatively. Providing aftercare support for clients on assessing the performance of their sites. Development of tools and application from scratch customized to individual clients. Show less SP Production is an IT agency which develops effecient web based business and marketing applications and tools to further enhance our clients' daily business.Content management of the Opel website for Sweden, Denmark, Norway, Finland and Ireland.Regular use and strong understanding of several content management systems; primarilyAdobe Experience Manager and CQ5, to ensure the day-to-day management for desktop and tablet interfaces.'Breaking' the standard templates and working around these limitations by thinking of ways to implement content by providing solutions outside the cms when necessary; usually through HTML5. Implementing SEO and formulating meta data and keywords for webpages to drive traffic.Quality assuring and proofreading copy before publishing webpages and ensuring there are no grammatical or spelling errors and keeping to brand guidelines, thus ensuring the brand is represented at a high quality. Quality assurance for stakeholders' digital platforms.Familiar with direct client contact, and applying an approachable nature in relation to instruction from any client.Knowledge and basic understanding of Google Analytics and interpreting stats.Daily use of workflow management systems such as Jira. Show less

  • System Developer

    Nov 2017 - Apr 2019

  • Content Manager

    Mar 2017 - Sept 2018
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  Care Of CRM

  Apr 2019 - Jun 2022

  Coordinating and delegating the responsibilities of the development team, overseeing the day-to-day functions of the department. Responsible for training entry-level employees that will allow them to be on the same level as the team.Responsible for considering the abilities and expertise of the team members to assist in assignments. Team members may have specialties such as networking, security, administration, data entry, software programming, web development, or data testing. It is my responsibility to have a more comprehensive knowledge and skills to guide all these professionals. Part of my work is also to motivate and maintain a comfortable and conducive working environment.Also includes:• Carry out administrative functions• Risk assessment and risk management• Give direction and guidance• Coach and mentor team members• Review assignments for accuracy and quality• Delegate responsibilities• Coordinate application of software releases• Develop and execute company policies• Attend meetings, training or seminars• Collaboration with project managers, sales, and product owners. Show less Designated product developer on a SaaS cloud-based CRM-System known as Cirrus and related microservices. This role required completing tasks in various areas such as DevOps, Database, Backend, and Frontend. This job also included customizing the product to fit a specific customer's needs. The customizations varied from extended functionality, integrations or data analysis. The process included making accurate estimations, execution, and delivery. Examples from the stack:ASP, Python, MySQL, Node.js, GraphQL, HTML, CSS, VBScript, JavaScript, jQuery Show less

  • Development Team Lead

    Feb 2020 - Jun 2022

  • System Developer

    Apr 2019 - Jun 2022
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  Brand Metrics

  May 2022 - now

  Technical expert role working closely with customers to ensure successful software implementation and integration. Provides tailored technical support, troubleshoots complex issues, and designs custom solutions that align with specific customer goals.* Works extensively with APIs, ensuring smooth integrations and enabling automation of repetitive tasks for enhanced efficiency* Collaborates with sales, customer success teams and product to translate business requirements into scalable technical solutions.* Assists with automation strategies to help clients leverage platform capabilities, driving greater efficiency and improved campaign performance.* Contributes to continuous improvement by building internal tools and refining workflows that improve overall customer satisfaction.* Ensures seamless onboarding, while helping customers maximize the value they derive from the platform through technical optimization and automation strategies. Show less

  • Customer Solutions Engineer

    Jun 2024 - now

  • Technical Account Manager

    May 2022 - Jun 2024