Tehaera Carr

Experience

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  Advocate Trinity Hospital

  May 2009 - Aug 2009

  Intern

  • Traveled to Senior Centers and offered information which included the importance of managing cholesterol, high blood pressure and diabetes.• Coordinated senior citizens support groups and educational seminars which discussed healthy life style and eating habits.• Designed programs to address assessment needs and organized appropriate health education programs• Designed new volunteer recruitment program, which increased the number of volunteers.• Coordinated and negotiate contracts with managed care networks, resulting in an increased network of care-givers who must meet specific professional standards.• Coordinated and sponsored many health fairs within the city Show less

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  Villa Healthcare

  Nov 2013 - Sept 2014

  Director of Guest Services

  .Responsible for the implementation and monitoring of programs designed to support the service needs of guest..Meet new resident and family members at the time of admission to offer support during transition process.Introduce the facility and key disciplinary team members .Keep close contact with the new resident to uncover un-met needs. .Work closely with the Director of Nursing, Admissions, and Social Service for the facility

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  Lincoln Property Company

  Feb 2014 - Feb 2018

  Leasing /Marketing Professional

  • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards.• Inspect models and available “market ready”, communicate related service needs to Property Manager.• Demonstrate community and apartment/model and apply product knowledge to client needs by communicating the features and benefits; close the sale.• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.• Assist in monitoring renewals. Distribute and follow-up on renewal notices.• Monitor advertising effectiveness. Gather information about market competition in the area and file. Show less

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  Golub & Company

  Feb 2018 - Mar 2019

  Leasing Consultant

  • Lease up opportunity, building was stabilized from 36% to 95% within 6 months. • Assists in all aspects of leasing activities to ensure the highest occupancy possible relative to competitive market conditions.• Provides excellent customer service to residents, prospects, vendors, visitors, and other customers. • Conducts building tours for prospective residents and inputs traffic into software daily; leases apartments in accordance with policies and procedures set forth by management. • Enters new lease information into the computer system and ensures accuracy.• Prepares, maintains, and manages new and existing lease files.• Assists with move-in / move-out process. • Receives resident service requests and administers building work order system.• Monitors and evaluates rental rates and communicates market changes and rental rate recommendations.• Conducts regular walk-throughs of facility and reports concerns to building maintenance Show less

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  McCaffery

  Jan 2020 - Oct 2021

  Leasing Consultant
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  McCaffery

  Mar 2022 - now

  Leasing Manager

  • Providing exemplary customer service to both current and prospective residents• Oversees and manages the leasing team including payroll. • Sets weekly leasing meetings and goals. • Maintain thorough knowledge of the property.• Prepares weekly leasing ownership reports.• Prepares monthly competitive survey reports and analyzes the real estate market trends and conditions in area.• Utilize sales and marketing strategies to help increase property traffic.• Train leasing agents in effective closing techniques.• Handles renewals reporting activities including drafting proposed rates, discussing renewals with residents, and executing renewals.• Collaborate with the community management team as needed and requested to resolve resident concerns and complaints.• Built and maintained cordial, long-term relationships with customers.• Directed the entire sales process by putting strong sales skills to use and maintaining customer satisfaction.• Conducted searches, performed background check ups, scheduled appointments, and presented properties to customers. Show less