Mary Fabiyi

Experience

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  Federal Institute of Industrial Research, Oshodi (FIIRO)

  Jul 2016 - Sept 2017

  Technical Intern

  • Worked alongside the Lead technicians and engineers in repairs, maintenance and installation of airconditioners in the offices, domes and environs. • Engaged in troubleshooting and restoration performance by completing basic repairs of electrical home appliances such as refrigerators, electrical kettles, electric iron etc.

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  Lagos University Teaching Hospital, Idi-Araba

  Oct 2016 - Feb 2017

  Medical Physicist Intern

  • Used computers and Radiation Dose Calculator to perform dose calculations based on specific patient information for a diagnostic procedure and analyze data.  Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees. • Organized files and records and handled other support tasks, freeing up Senior Medical Physicists to take on more pressing responsibilities. • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere. • Worked with scientists to develop testing procedures, collect samples and data, and perform tests. Show less

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  HiiT Plc

  Jan 2020 - Aug 2020

  Network Administrator Trainee

  • Fix cables and other hardware devices. Designed, planned, tested, and configured network communication systems. • Performed troubleshooting and diagnosis for LAN/WAN performance and connectivity. • Installed, configured and operated LAN and WAN using networking IP routing protocols such as a static and dynamic routing, EIGRP, RIP V1 & RIP V2 and OSPF V2. • Handled daily network maintenance with new installations, configurations, and troubleshooting of devices, cabling, and equipment. • Documented network switching and routing equipment and connected IP-addressable devices and cabling to maintain current records. Show less

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  AdisaMoney Enterprise

  Jan 2021 - Nov 2021

  Customer Care Representative

  • I transformed customer feedback into actionable perceptions that increased revenue, developed customer loyalty and improved the business processes. • Handled 40+ face- to- face daily interactions, providing customer support by attending to customer’s requests and resolving issues. Sought out every opportunity to improve customer experiences to delight customers and build trust. • Updated records with all interactions and customers transactions. • Met inbound customer needs while maintaining strict performance targets. • Covered extra shifts and maintained flexible schedules to achieve business goals. Show less

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  Compaira

  Jun 2022 - Sept 2022

  Customer Support Specialist Volunteer
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  Softcom Limited

  Aug 2022 - Oct 2022

  Customer Support Personnel
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  Access Bank Plc

  Nov 2022 - now

  Graduate Intern