Corey McCall-Murphy

Experience

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  Burlington Coat Factory

  Sept 2009 - Jul 2012

  Lead Sales Associate

  Greeted customers in a friendly manner/ provided excellent customer serviceLed and managed sections using standards of color scheme, recovery and sizingOperated cash register to handle cash, debit and, Credit card transactionCollaborated with colleagues on floor projectsAssisted with inventory maintenance through the usage of a telnet Device (SKU, Vendor, Size, Color)Trained and supervised new employees in procedure and company policyOrganized seasonal promotional events which led to increased store revenue Show less

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  McDonald's Corporation

  Mar 2010 - Nov 2010

  Crew Associate

  Excellent communication skills and leadership abilitiesGreeted customers and provided cashiering services accurately in fast-paced environmentAssigned tasks and ensuring their successful completionUtilized promotional material and information to increase salesCompleted food safety course

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  American Composer Orchestra

  May 2013 - Jul 2013

  Help Desk Intern

  Configured and installed a Half-U patch panel for a SOHO using Cat 6 cablingInstalled KJ8 CAT.6 keystone Jacks Mapped, formatted and configured RAID to a NAS hard driveAssembled and booted several desktop computer Setup and troubleshoot numerous multi purpose printers to the Network

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  Xchange Telecom

  Oct 2013 - Mar 2015

  Level 1 Technician

  Answer phones calls from customers in a courteous and professional manner.Assist customers in learning how to use features and services provided to them by the company.Assist customers in setting up and/or troubleshooting problems with their service as necessary.Liaise with the sales and technical operations personnel as needed to meet customer’s needs.Meet productivity standards

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  Marathon Consulting

  Jan 2015 - Feb 2016

  Systems Availability Analyst

  Performed Proactive Monitoring and MaintenanceRemotely resolved issues with backups and networks when alerted by LabTech SoftwareUsed software equipment that produces visualizations of the networksAdd/remove Domains, emails and IP address to clients Whitelist/BlacklistConfigured and administered Cisco routers, SonicWALL’s, changing firmwareTroubleshoot networks, distribute new software and update product keys and other data

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  Dimension Data

  Sept 2016 - now

  Information Technology Audit Consultant

  Respect HHC security procedure for sensitive information and dataCollect data from all HHC CISCO products (VOIP phones, servers, switches, routers and access points)Scrub audit data to be processed before expected deadlines