Natalie Esteb

Experience

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  USI Insurance Services

  Jun 2018 - Aug 2018

  Employee Benefits Intern

  USI is one of the leading insurance brokerage firm in the U.S. with more than 140 offices nationwide. The Seattle office (USI Kibble & Prentice) heads up the West region of USI, which is made up of nine USI offices that stretch from Anchorage, AK to Southern California. They provide employee health & wellness benefits consulting, commercial insurance and risk management strategies, personal risk services and retirement plan services through USI Advisors. Internship Experience & Achievements:• Audited over 300 client accounts verifying data accuracy and validation of plan documents paired with in-force coverage• Initiated the updating of client folders in a content management system, improving cross-team communication and overall accessibility of client deliverables to drive a higher quality of customer service • Individualized Benefit Guides to meet client specifications and requirements• Implemented modern graphic design styles, while consistently complying with company brand standards• Supported the sales team of 17 members by organizing and assembling benefit package information and other client-facing deliverables for 10 high profile clients Consistently reviewed client service agreements, open enrollment materials, and carrier contracts in a timely and concise manner Show less

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  My Catering Concierge

  Oct 2018 - Jan 2019

  Executive Sales Coordinator

  My Catering Concierge is a start-up catering service specializing in corporate luncheons and private event catering from local Orange Country restaurants. Internship Experience & Achievements:• Managed 50-75 warm and cold leads a week by utilizing Salesforce to make initial contact with decision makers and collect qualifying information, converting 75% of well-qualified leads to consistent customers • Maintained customer relationships with 50+ clients (Zillow Group and Houzz) through prompt phone/email follow up ensuring client retention• Coordinated and planned sales representative team’s 10-15+ weekly appointments with prospective and current clients through Google Calendar Show less

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  YOUNG SCENT

  Oct 2018 - Jan 2019

  Social Media Manager

  Internship Experience & Achievements:• Showcased ability to effectively manage brands social media’s during a class project which lead to a paid position • Established a system for evaluating brands social media performance by implementing a procedure for tracking and reporting KPI’s including impressions, reach, click-through rates for all social media content• Grew online brand awareness organically by developing engaging content, utilizing industry-relevant hashtags, and organizing giveaways increasing Instagram page visits by 45% in a 30 period Show less

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  Nutpods

  Jun 2019 - Oct 2020

  nutpods -- #13, Inc. 5,000 Fastest growing company 2019 Internship Experience & Achievements:• Improved Instagram engagement rates and online customer service though weekly Instagram story campaigns; FAQ Friday and Testimonial Tuesday which yielded 196,540 impressions and 600 direct responses• Created social and email content for new product launch, including launch copy and on set creative styling resulting in 17,219,659 impressions and 1,759 interactions over the 9-day campaign • Activated and managed influencer and affiliate campaigns in Meltwater, which required the development of strategy, content, and negotiations with each influencer, including an activation which captured 16k+ email opt-ins • Boosted and monitored social communities on Facebook, Instagram, and Twitter by engaging with 100+ mentions daily and creating news techniques to connect with customers while maintaining brand voice Show less

  • Social Media Coordinator

    Aug 2019 - Oct 2020

  • Digital Marketing Intern

    Jun 2019 - Aug 2019
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  Row House

  Oct 2019 - Mar 2020

  Marketing Intern

  Xponential Fitness- Row HouseInternship Experience & Achievements:• Fostered relationships with 90 franchises, insuring individual studios reached and maintained lead flow benchmarks through the development of organic outreach plans which included local and social media initiatives • Developed weekly educational decks detailing social media and marketing tips for franchise meetings, additionally assisted in the creation of compressive marketing guides for all new studio locations• Generated new leads for open and presale studios through monthly Google Business posts and promoted over 50 local studio events on Eventbrite and Facebook• Enhanced brand digital presence by collaborating with the graphic design team to produce and organize original content for corporate and individual studios social media calendars, along with optimizing blog posts for SEO •Responsible for contacting vendors weekly to pull and track key performance metrics for paid marketing initiatives for all studios to determine the best possible options for current digital assets Show less

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  UnitedHealth Group

  Sept 2020 - May 2021

  New Business Coordinator
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  Cigna Healthcare

  Jun 2021 - now

  Lead Account Manager- Middle Market Senior Associate- Middle Market Graduate of Cigna’s 2021 Sales Academy

  • Client Manager

    Sept 2023 - now

  • Client Manager

    Aug 2021 - Sept 2023

  • Sales Associate Trainee

    Jun 2021 - Aug 2021
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  Employee Benefits Planning Association (EBPA)

  May 2022 - Sept 2023

  Board Member