Nataly Lopez Torres

Experience

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  Augen Technologies Software Solutions

  Nov 2008 - Feb 2009

  Business Development Executive

  - Established and maintained relationships with Spanish companies, promoting outsourcing services and securing new contracts.

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  American Language Centers - ACA

  Jul 2009 - Aug 2011

  English Second Language Teacher

  - Developed and implemented motivational strategies, resulting in improved student engagement and performance.- Designed curriculum and study plans that enhanced learning outcomes and maintained high levels of student satisfaction.

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  MyR Britex S.A.S

  Jan 2013 - Dec 2013

  Imports Executive

  Managed international imports and logistics operations, negotiating favorable terms with suppliers.- Improved operational efficiency through effective supervision and scheduling of logistics services.

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  Haceb

  Jan 2014 - Aug 2014

  Exports Department

  - Supported the commercial department in managing and monitoring strategic accounts, contributing to sales growth.- Conducted market research on competitors, providing insights that informed product adaptations and increased market penetration.

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  AIESEC no Brasil

  Nov 2014 - Feb 2015

  Smarketing Project Trainee

  - Developed strategic partnerships with local companies, successfully organizing events that increased NGO visibility.- Executed marketing strategies that boosted online engagement and increased service inquiries.

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  PDA International Inc.

  Feb 2015 - Aug 2024

  - Spearheaded the expansion of PDA HR Tech's presence in the U.S. market by leading branding campaigns through events and conferences, significantly expanding the brand's reach.- Identified business opportunities and developed strategic solutions to address and resolve customer pain points, driving market expansion and client satisfaction.- Led comprehensive sales and development initiatives, from prospecting to deal closure, ensuring alignment with the company's long-term organizational objectives.- Fostered long-term client relationships, contributing to improved customer retention and organizational stability. Show less - Led global sales operations, significantly enhancing overall company performance across LATAM and Spain.- Launched the Customer Success department, driving upselling initiatives and improving client satisfaction through targeted strategies.- Provided comprehensive training for Sales and Customer Experience teams, enhancing their skills in customer engagement and sales effectiveness.- Developed and implemented strategic projects for customers, ensuring a deep understanding of client needs and delivering tailored solutions that increased ROI.- Directed the analysis of market trends, leading to the successful launch of new HR software solutions in multiple regions.- Managed and nurtured partnerships across various countries, fostering strong relationships that contributed to sustained business growth. Show less

  • Organizational Development & Growth Consultant

    Feb 2023 - Aug 2024

  • Chief Business Officer

    Nov 2019 - Feb 2023

  • Commercial Manager and Sales Coach

    May 2017 - Nov 2019

  • Corporate Account Manager SaaS

    Feb 2015 - May 2017