Paul LeBlanc

Experience

• 

  Maneuver Line

  Sept 1990 - Apr 1992

  Business English Tutor

  Developed 3-year business plans for importing and marketing sporting goods and clothing, and crafted business communications.

• 

  Ohkura Jitsugyo Company

  Jan 1992 - Jan 1993

  Director of System Operations

  Analyzed systems and developed training to support American-style service. Created children's menu for American themed restaurant.

• 

  The Cheesecake Factory Various US

  Jan 1994 - Jan 1997

  Restaurant Manager to Assistant General Manager

  Responsible for training and developing staff and managers to deliver absolute guest satisfaction while achieving all profitability and quality goals.

• 

  The Cheesecake Factory

  Jan 1997 - Jan 2013

  FocusCoaching - leveraging strengths and team mappingLeadership Development - operations and corporate supportOrganizational Analysis - closed loop reporting, assessment validity and predictability Revised and rolled out 4-level restaurant manager development roadmap, incorporating online quizzing and certifications.Designed course material for Cheesecake Factory Institute and assessment modules for our Professional Assessment and Development Center.Responsible for building $3.2M annual budget and monthly reconciliation.Responsible for training team on budget creation and statement reconciliation. Responsible for $9M in annual sales, including guest service and hospitality, staff hiring, training, development and retention, manager development, discipline, food quality and efficiency, productivity and sanitation.

  • Talent Development Consultant

    Jul 2010 - Jan 2013

  • Manager - Talent Development

    Jan 2005 - Jun 2010

  • General Manager Performance Development

    Jan 2000 - Jan 2005

  • General Manager

    Jan 1997 - Jan 2000
• 

  Talent Plus

  Jan 2012 - Jan 2013

  Interview Analysis Consultant

  Conducting structured interviews, analyzing and recommending fit for role, and creating talent profiles for new hires and promotions.

• 

  Conn's HomePlus

  Feb 2013 - Sept 2016

  Source, recruit, assess, interview and coordinate start dates for sales associates and MITs. Administer and analyze selection and promotion assessments and criteria, manage the MIT Development Program, interview hourly and salaried candidates, teach development topics, and manage succession planning processes.

  • Field Recruiter - Houston Market

    Apr 2016 - Sept 2016

  • Organizational Development Specialist

    Feb 2013 - Apr 2016
• 

  Houston ISD

  Oct 2016 - Oct 2017

  OD Program Specialist
• 

  Houston Independent School District

  Oct 2017 - Apr 2018

  GM Organizational Strategy and Development
• 

  Houston ISD

  May 2018 - now

  Assess performance gaps and development needs, develop, implement and facilitate training and development solutions, recognition and career pathing.

  • Director Leadership Development

    Sept 2023 - now

  • Senior Manager Leadership Development

    Sept 2022 - Oct 2023

  • Manager Business Operations Training

    May 2018 - Sept 2022