Mario Patkolo

Experience

• 

  Henkel

  Oct 2005 - Jan 2008

  Merchandiser
• 

  Nestlé

  Feb 2008 - Jan 2019

  - responsible for the development and achievement of sales through the sales direct sales channel- focusing on growing and developing existing clients, together with generating new business- acquire a thorough understanding of key customer needs and requirements- resolving issues and problems faced by customers and deal with complaints to maintain trust- developing trust relationships with a porfolio of major clients to ensure they do not turn to competition- preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics- making trade activities with promo prices in Logio system Show less

  • Key Account Manager Specialist

    Oct 2016 - Jan 2019

  • Area Sales Representative

    Feb 2008 - Sept 2016
• 

  Skechers

  Feb 2019 - Oct 2022

  - Analyze sales figures and forecast future sales - Manage stock levels and make key decisions about stock control - Protects employees and customers by providing a safe, healthy and clean store environment. - Maintain store staff by recruiting, selecting, orienting and training employees - Performance manage staff including appraisals, disciplining, counseling, coaching, mentoring - Direct and oversee the recruitment, selection, training and development of staff to build and sustain a high performing team - Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue - Dealing with customer queries and complaints - Update and maintain financial records and reports including sales reports, banking, payroll reporting, expenditure - Ensure security of store and merchandise through the implementation of appropriate security systems and measures - Identify current and future customer requirements with potential and actual customers and other persons in a position to understand service requirements. Show less Responsibilities:- set performance goals and project deadlines that align with the company’s larger plans- delegate work to employees- track progress and provide constructive feedback throughout projects- serve as a link between subordinates and upper management- motivate team members and creating strategies- planning, monitoring and appraising job results- counseling, coaching and disciplining employees- contributing to team effort by accomplishing related results as needed- Impeccable merchandising, on-point signage & pricing and beautiful visual presentation - Mentoring the team in multiple retail skill-sets to elevate the store's performance and hits sales targets- outstanding customer service- manage operational priorities- assisting the Management Team in operational processes Show less

  • Store Manager

    Oct 2019 - Oct 2022

  • Supervisor

    Feb 2019 - Sept 2019
• 

  Michael Kors

  Oct 2022 - now

  Store Manager