Harsh Parekh

Experience

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  PATTERNS LLC

  Feb 2019 - Oct 2019

  Virtual Assistant

  Responsibilities:• Handling client's e-commerce website• Regular communication with client through phone call and hangout chat and accomplishes her daily task.• Product uploading, SKU verification, SKU creation on amazon seller central.• Manage excel sheet of the product.• Update the ASIN number and SKU of the new product and change it if product is already existing in inventory.• Manage product's quantity on amazon seller central.• Handling client's furniture website and update product details on amazon seller central.• Aware client about product’s quantity in her warehouse. Show less

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  PATTERNS LLC

  Jun 2020 - Apr 2021

  Customer Service Specialist

  Responsibilities:-Assist customers by phone with product inquiries and service issues.-Resolve customer complaints & Offer products and services.-Communicate with customers via Email as needed throughout the process.-Handling customer queries and inquiries on eBay & solving complaint tickets on Shopify.-Managing sales inquiries of the customers.-Monitoring a reporting manager’s email and responding if required.-Preparing communications on behalf of a manager.-Conducting or preparing any research that the reporting manager may require. -Reminding the manager of important tasks and deadlines.-Implementing and maintaining procedures/administrative systems.-Managing invoices, employee timesheets, and weekly reports of client’s businesses.-Social media advertising and management of client’s requirements. Show less

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  QSEC TILES

  Jun 2021 - Dec 2021

  Operation Executive
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  Vispan Solutions Pvt. Ltd.

  Dec 2021 - Dec 2022

  Business Development Executive