Manoel Dimitrov

Experience

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  Sixty K Ltd (60K)

  Nov 2011 - Nov 2014

  Customer Service Representative

  - Providing customer support via e-mail on English and German. - Analyzing and solving the reported issues.- Internet research and depending on the findings enriching eBay.com's database.

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  BHAIR LTD

  Dec 2014 - Mar 2018

  Airworthiness Engineer

  Main Responsibilities:- Airworthiness Directives assessment; planning and organizing their accomplishment- Hard Time Component management - Placing Engineering Requests to Part 145; placing Purchase Order to Logistic's Department- Organizing retrofit campaigns - requesting RPLs, placing 'Purchase Orders', communicating with the responsible organization; planning their accomplishment- Preparing Engineering OrdersOther Tasks:- Short term planning of Line Checks.- Preparation and distribution of work packages and job cards- Find optimal utilization of intervals and maintenance flexibility- Preparation of monthly line maintenance plans- Tracking Component Changes and entering them in BH Air Components Tracking System- Updating Avionics Fit list and OCCM - Preparing 'Airworthiness Review Certificate’ renewal and extension form- Preparation, customization and revision of work documents- Working with Airbus World - Reporting Service Bulletins; Writing 'TechRequests', etc.- Working with AirN@v- Preparing and processing of Job Cards for Airbus A320/A330 Base Maintenance Checks- Preparing the Workscope with Line Tasks for the Base Maintenance Checks.Projects:- Customer Representative of "BH Air" during Base Maintenance Check of 'Gulfstream G550' at 'Jet Aviation - Basel' in September 2015.- Participated in a delivery/redelivery of Airbus A320F. Show less

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  Lufthansa Technik Sofia

  Mar 2018 - Feb 2020

  Demand Material Planner

  - Planning needed quantities of the used materials, consumables and expandable parts of the upcoming aircraft base maintenance checks;- Analyzing historical consumption of materials use- Forecast the demand for the upcoming base maintenance checks using different methods- Creation and process of Purchase Requisitions in SAP and decision making on material replenishment quantities- Plan optimal stock level and manage inventory by achieving the set Hit Rate and inventory levels-Determine materials to be offered as surplus stock- Further improvement of prognosis models- Material Master data management in SAP MM Module- All the processes are being performed mainly in Excel using different formulas and functions (Basic knowledge of Visual Basic (VBA) is used)- Make different analysis depending on the requirements using extractions from SAP- Preparing KPIs on monthly bases and presenting them in front of the management- Taking an active role in the implementation of solutions for process improvements within the department- Regular business travels to Malta and leading meetings and discussions with the local colleagues for processes improvements and finding solutions on the present problems. Show less

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  AJW Group

  Feb 2020 - now

  Technical Services Engineer

  - Identify opportunities to drive improved direct maintenance cost, includes assessment and proposals for investment in reliability improvements- Conduct in-depth analysis of removal data and generate reliability reports for customers. Represent the company in Engineering Meetings with a focus on effective communication and collaboration.- Analyse removal data and provide reliability reports (presentations in Microsoft PowerPoint using MS Excel and basic PowerBI) to Customers (Airlines - EasyJet; VIVA Aerobus, Aer Lingus, etc.) and represent Company in Engineering Meetings- Analyse removal data and provide reliability reports for different Vendors (Honeywell, Thales, Liebherr, etc.) - Offer support for internal technical inquiries, demonstrating a proactive approach to problem-solving using JIRA Helpdesk- Vendor (Honeywell, Thales, Liebherr, etc.) and customer relationships and partner with internal stakeholders to achieve business line profitability- Knowledge of aircraft systems and component reliability- Cultivate strong relationships with vendors and customers to enhance business line profitability.- Expertly identify and communicate technical considerations during commercial and customer discussions and negotiations.- Ensure rigorous enforcement of regulations, fostering awareness across all sections of the business.- Vigilantly monitor the on-wing performance of aircraft components. Show less