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Darren Grady

Darren Grady

Business Analyst

Followers of Darren Grady290 followers
location of Darren GradyLondon, England, United Kingdom

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  • Timeline

  • About me

    Technology Professional

  • Education

    • The Nottingham Trent University

      2007 - 2011
      BA (hons) 2:1 Business Information Systems

      Final Year Modules: Managing information and knowledge strategically Dissertation: Exploring tensions between the project team and stakeholders in the requirements elicitation processInformation systems development projectIssues in information systemsImproving the customer / supplier relationshipSecond year modules: Exploring research in information managementInformation systems organisation & strategyInformation systems development methodologies Internet… Show more Final Year Modules: Managing information and knowledge strategically Dissertation: Exploring tensions between the project team and stakeholders in the requirements elicitation processInformation systems development projectIssues in information systemsImproving the customer / supplier relationshipSecond year modules: Exploring research in information managementInformation systems organisation & strategyInformation systems development methodologies Internet applications developmentInformation systems project management Show less

  • Experience

    • Parcelforce Worldwide

      Sept 2009 - Sept 2010
      Business Analyst

      As part of my university course I completed a one year placement as a business analyst. Working as part of the IT team I was responsible for several stages of numerous projects, from gathering business requirements all the way through to user acceptance testing. Key projects I helped to deliver included:VAT on Postal Services – Implemented changes to front and back of web channels to prepare for the introduction of VAT. Front end changes included web channel screen updates and customer documentation changes. Back end changes included configuration of system VAT rules, VAT management configuration screens and business process changes.Live software release – Successfully managed the testing of a live software release which included the introduction of new products across different web channels, product updates and software fixes. Show less

    • Caterpillar Inc.

      Jan 2012 - Apr 2013
      Business Analyst

      Formed part of a local team which undertook a business transformation/SAP implementation. Key tasks performed include current state process mapping, presentations, analysis of legacy/future state data requirements, and 6Sigma green belt projects.

    • Texuna Technologies

      Apr 2013 - Mar 2014
      Business Analyst

      Responsibilities included liaising with clients, project managers and in house developers to deliver web based IT solutions for clients. Key tasks performed include requirements gathering, specification generation, data modelling, system and user interface design, and website usability testing.

    • Accenture

      Mar 2014 - Jul 2017
      Business Analyst

      Working for Microsoft, I was responsible for the delivery of changes to a key ERP system, for global finance operations. Key responsibilities included:- In-depth analysis and identification of the root cause of key business issues- Data analysis to support business cases and development of requirements- Requirements gathering- Analysis of existing processes and roll out of process improvements globally- Liaising with senior business and IT stakeholders to develop a product road map Show less

    • UnitedHealth Group

      Oct 2017 - Jul 2022
      Senior Business Analyst

      Part of a technology team responsible for the delivery and enhancement of SaaS products, for internal business units in a health insurance setting. Key responsibilities included:- Analysing and mapping existing business processes- User story creation- Backlog refinement- UAT planning and release management- Data analysis to support feature prioritisation- Managing integrations with other applications

    • Jacobs

      Sept 2022 - Dec 2023
      Digital Product Owner

      Part of a team responsible for the AquaDNA digital water product. Collaborated with Engineering, UI/UX and SME’s to deliver monthly feature enhancements. Key responsibilities included:- User story creation- Backlog refinement- Sprint planning- User journey mapping- Liaising with UI/UX to define feature prototypes

  • Licenses & Certifications

    • Foundation Certificate in Business Analysis

      BCS, The Chartered Institute for IT
      Mar 2015

    • Certified Scrum Product Owner

      Scrum Alliance
      Oct 2018