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Kellie Mcgrevey

Kellie Mcgrevey

Followers of Kellie Mcgrevey870 followers
location of Kellie McgreveyGreater Glasgow Area

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  • Timeline

  • About me

    Customer Service Manager at Howden

  • Education

    • New College Lanarkshire

      2013 - 2015
      Higher National Certificate Computer Aided Draughting and Design A

    • Langside College

      2010 - 2012
      Higher National Certificate Mechanical Engineering B

    • Langside College

      2009 - 2010
      National Certificate Manufacturing Engineering

    • Cathkin High School

      2003 - 2009

    • University of the West of Scotland

      2015 - 2020
      Bachelor of Engineering (Hons) Engineering Management First Class

  • Experience

    • Rosti Technical Plastics

      Aug 2009 - Apr 2014

      My key role while within the tool room included: Manufacturing various jigs/fixtures using Mill/Lathe Performing preventive maintenance on injection moulding tools Changing / modifying inserts in injection moulding tools.My key role within the engineering office included; Managing tooling modifications Producing quotations for existing injection moulding tools Assisting with the introduction of new projects and tools. Assisting in completing GA reviews using various CAD viewing software.  Creating various documents such as work instructions, procedure sheets and training matrix. Show less

      • Quality Technician

        Jan 2014 - Apr 2014

      • Engineering Assistant

        Aug 2013 - Dec 2013

      • Apprentice Engineer

        Aug 2009 - Aug 2013

    • SPX FLOW, Inc.

      Sept 2014 - Nov 2018
      Aftermarket Engineer

      Reporting to the Aftermarket Manager and supporting spares, service and repair of positive displacement pumps installed worldwide. Team member of in-house continuous improvement team.

    • Celeros Flow Technology

      Dec 2018 - Apr 2022
      Service Centre Lead

      Working as part of the operations team the primary role of the Service Centre Lead - Glasgow is to act as the first line management accountable for the safe and efficient operation of the service centre. This includes but not limited to, being the primary focal point for service workscopes, working directly with customers, managing performance and development issues, workflow, as well as meticulously always maintaining standards and KPI’s. This is a business-critical role.Be the primary focal point for all service contracts under direct control.Ensure all projects, under direct control, are delivered safely and without incident.Identify and implement improvements within the Aftermarket Service Order Role by owning and maintaining the GMO service order process.Updating service methods to improve overall efficiency.Overall management and control of all assigned service projects and related activities, from contract award to delivery.Drive the matrix project team to liaise with supporting functions Commercial, Engineering, Quality, Specification, Procurement, Manufacturing and Shipping to drive milestone adherence, i.e., meet the delivery plan.Arrange and support key customer visits and witness activities for projects under direct control.Create and maintain high level plan for all contracts.Work with functional areas to resolve issues relating to delivery plan adherence. (Escalate where appropriate)Management of project change via the change/variation order process. Capture deviations from the agreed scope of work and recover any additional costs and identify schedule impacts.Management of project resources and the delegation of tasks to appropriate personnel.Highlight bottlenecks / constraints with the Aftermarket Service Centre Value Stream.Internal and External project status reporting.Support in the bid process where appropriate.Some basic logistics coordination.Maintain a positive / safe working environment.Drive positive KPI results. Show less

    • Howden, A Chart Industries Company

      Apr 2022 - now

      • Customer Service Manager

        Jun 2023 - now

      • Customer Support Engineer

        Apr 2022 - Jun 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Kellie Mcgrevey
      Autodesk Inventor Certified User Autodesk Jun 2015 Autodesk Inventor Certified User certification confirms students have developed the digital design skills needed to effectively use Autodesk Inventor software. Knowledge demonstrated includes creating, modifying, formatting, and sharing 2D sketches, creating parts, viewing, and animating assemblies, creating presentations and drawings, etc.
    • Awarded to Kellie Mcgrevey
      AutoCAD Certified User Autodesk Jun 2014 Autodesk AutoCAD Certified User certification confirms students have developed the entry-level skills needed to effectively use AutoCAD software. Knowledge demonstrated includes creating or plotting drawings, editing objects, working with layouts, etc.
    • Awarded to Kellie Mcgrevey
      Revit Certified User Autodesk Jun 2014 Autodesk Revit Architecture Certified User certification confirms students have developed the digital design skills needed to effectively use Autodesk Revit Architecture software. Knowledge demonstrated includes working with views, creating levels, walls, doors, and windows, handling components, columns, and grids, etc.
    • Awarded to Kellie Mcgrevey
      Certified Six Sigma Greenbelt Lean Business Solutions Apr 2014 Six Sigma Green Belts are employees who spend some of their time on process improvement teams. They analyze and solve quality problems, and are involved with Six Sigma, lean or other quality improvement projects. The Six Sigma Green Belt certification requires three years of work experience in one or more areas of the Six Sigma Green Belt Body of Knowledge. Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied towards the work… Show more Six Sigma Green Belts are employees who spend some of their time on process improvement teams. They analyze and solve quality problems, and are involved with Six Sigma, lean or other quality improvement projects. The Six Sigma Green Belt certification requires three years of work experience in one or more areas of the Six Sigma Green Belt Body of Knowledge. Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied towards the work experience requirement. Educational waivers are not granted. Minimum Expectations for a Certified Six Sigma Green BeltOperates in support of or under the supervision of a Six Sigma Black BeltAnalyzes and solves quality problemsInvolved in quality improvement projectsParticipated in a project, but has not led a projectHas at least three years of work experienceHas ability to demonstrate their knowledge of Six Sigma tools and processes Show less
    • Awarded to Kellie Mcgrevey
      SVQ Level 3 Engineering Technical Support EAL Modern Apprenticeships Aug 2013

  • Volunteer Experience

    • Event Organiser

      Issued by Cancer Research UK on May 2013
      Cancer Research UKAssociated with Kellie Mcgrevey