Jill Watters

Experience

• 

  Kopp Drug

  Jan 1992 - Oct 2014

  • Oversaw pharmacy operations for an independent pharmacy chain with nine locations, each with 900-2,100 prescriptions weekly; hired, trained, and supervised 50+ pharmacists, technicians, interns, and support staff.• Established policies and procedures, reviewing and implementing new programs to enhance services, overseeing HIPAA policy/procedure/training, and working with other corporate personnel to develop programs for stores to execute.• Worked with Health Business Systems software vendor to implement new pharmacy system in 2011 and ongoing improvements.• Serve as a member of NACDS, participating in peer group interactions within pharmacy industry at Regional Chain Conferences.• Serve as a member of Northern Drug and Mid-west Drug groups, engaging in annual meetings with other small chains that promote exchange of ideas and opportunities that positively impact profession.• Successfully navigated staff and business operations during company’s sale to Rite Aid in 2014 Show less • Supervised and trained a team of 10 pharmacists, interns, technicians, and cashiers to support pharmacy workflow.• Oversaw all pharmacy operations, including inventory, staffing, regulatory affairs, improving pharmacy workflow, and navigating and implementing new pharmacy software systems.• Increased script growth by 30% from 1993-early 2000.• Formed a solid relationship with community and worked with two other colleagues to implement vaccination program in 2008.• Patient care duties included patient counseling and medication reviews, immunization delivery and education, detailed MTM services, and communication with other health care providers to deliver excellent patient care. Show less

  • Director of Pharmacy

    Jan 2012 - Oct 2014

  • Pharmacy Manager

    Jan 1992 - Jan 2012
• 

  RITE AID

  Oct 2014 - Dec 2022

  Pharmacy Manager

  • Manage a nine-member team of staff pharmacists, interns, and technicians to support all aspects of pharmacy operations, including delivery of patient services, inventory management, quality assurance, customer service, and regulatory compliance.• Ensure compliance with local, state, and federal regulations within a pharmacy with 1,900-2,100 prescriptions per week.• Counsel and educate patients about medication usage, drug interactions, potential adverse effects, and allergies to provide an optimal patient experience; provide recommendations and information on over-the-counter drugs.• Provide evidence-based drug information in response to requests from physicians, healthcare providers, and patients.• Evaluate patient profiles, compound medications, and fill and dispense medications in a safe and efficient manner.• Conduct medication therapy management, monitoring patients' prescription histories and patients' response to treatment.• Communicate with physicians, dentists, nurses, and other health professionals to optimize therapeutic benefits.• Maintain a perpetual C-II inventory, monthly C-II counts, and yearly inventory. • Successfully increased script growth by ~20% and retained growth during transition from independent to chain pharmacy.• Administered thousands of Covid Vaccinations and hundreds of PCR tests since 2021; Arranged and operated flu clinics for several local businesses every year. Show less

• 

  Community Pharmacy Tyrone, PA

  Dec 2022 - Feb 2024

  Pharmacist/Clinical Services Director

  Focus on combining traditional community pharmacy services with clinical services such as Medication Therapy Management/Medication Reviews/Immunization Services and delivering enhanced patient care in conjunction with PPCN and partnered health plans to drive enhanced patient outcomes.

• 

  Gloria Gates CARE

  Feb 2024 - now

  Pharmacy Director

  Pharmacy Director at Gloria Gates Care, an enhanced primary care practice offering comprehensive care for Medicaid recipients.