Joellen Sasville

Experience

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  TBones Roadhouse-RK Restaurant Group

  Jun 2007 - Jun 2008

  Manager
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  Bertucci's

  Jun 2008 - Jul 2013

  Restaurant Manager/Recruiting Manager

  -Maintained proper staffing levels within the establishment. -Interviewed and screened all potential employees for both Service and Culinary departments.-Conducted all new employee orientations, training, follow up, and recruitment responsibilities.-Mentored and developed potential shift leaders into management roles. -Implemented guest service programs to reduce and improve customer loyalty and commitment. -Responsible for weekly scheduling and labor forecast duties.-Oversight of proper weekly invoicing.-Addressed and helped reduce customer complaints through employee reviews and motivation techniques.-Spearheaded and increased community involvement with oversight in all local store marketing programs.-Sourced client relationships within the community to increase carryout/delivery/catering business programs.-Achieved positive sales increase goals for off-premise initiatives. -Responsible for ordering and proper inventory in FOH departments. -Worked closely with the General Manager to produce positive financial results.-Conducted monthly staff and manager meetings.-AGM certification work- June 2013. Show less

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  LongHorn Steakhouse

  Jul 2013 - Apr 2018

  Kitchen Manager/Regional Culinary Captain

  Plan, organize, direct, and coordinate the workers and resources of the restaurant for the efficient, well prepared, and profitable service of food and beverages.Responsibilities include the following:-Balance service with costs to ensure operational success.-Coach/Schedule employees to maximum levels of profitability.-Work closely with management staff to increase customer base.-Active involvement in departmental meetings, team building efforts, and the like.-Food and beverage inventory responsibilities. -Implementation of new marketing initiatives and maintaining community awareness/involvement. -Delegation and development duties for Culinary/Service Professionals (shift leaders). -Weekly assessment of labor and forecasting performance.-P&L management and oversight.-Execute and demonstrate exceptional customer service skills. Show less

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  Longhorn Steakhouse

  Apr 2019 - Feb 2022

  Managing Partner/General Manager

  Plan, organize, direct, and coordinate the managers, workers, and resources of the restaurant for the efficient, well prepared, and profitable service of food and beverages. Successfully averaged 3 million dollars in sales yearly while in position. Responsibilities included the following:-Balance service with costs to ensure operational success.-Coach/Schedule managers and employees to maximum levels of profitability.-Work closely with management staff to increase customer base.-Active involvement in departmental meetings, team building efforts, and the like.-Food and beverage inventory responsibilities. -Implementation of new marketing initiatives and maintaining community awareness/involvement. -Delegation and development duties for Culinary/Service Professionals (shift leaders). -Develop my successor with consistent feedback and quarterly performance attainment. *they were promoted after my departure. -Weekly assessment of labor and forecasting performance.-P&L management and oversight.-Monthly performance meetings to review P&L successes and opportunities. -Execute and demonstrate exceptional customer service skills. Show less

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  Northeastern Property Management Solutions Inc

  Jan 2022 - Mar 2024

  Human Resources Manager

  - Lead new talent acquisition and recruitment processes for all new hires.- Serve as the first point of contact for virtual & onsite employee inquiries.- Administer company-wide compensation and benefit plans.- Creation of multi-state employee handbooks.- Conduct employee onboarding and help organize over 80 hrs hours of training and development initiatives, monthly .- Work with team members 1 on 1 and in small groups to enhance performance and employee satisfaction.- Provide guidance on employee relations and matters of corrective action that reduce turnover and improve retention at NPMS.- Manage company organizational structure, responsibilities, and staffing levels, creating strong hierarchy channels.- Manage and lead a small team of Human Resources Professionals.- Communicate strategic planning results to the CEO, and address any issues that needattention. Show less

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  Gordon Food Service

  Feb 2022 - Mar 2024

  Human Resources Generalist

  -Recruiting and staffing logistics-Organizational and space planning-Performance management and improvement-Organization development-Regulatory compliance ​and reporting-Employee orientation, development,training-Policy development and documentation-Employee relationship management-Committee facilitation-Company-employee communication-Compensation and benefits administration-Employee safety, welfare, and wellness education

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  Martignetti Companies

  Mar 2024 - now

  Human Resources Manager