Evan Oliver

Experience

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  BB&T

  Jul 2012 - Aug 2016

  - Provided support to internal clients to accomplish ultimate goal of delivering a high quality product that supported the Bank’s goals and objectives for Commercial and Retail Lending. - Identified, analyzed, and documented defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens and content. - Identified software enhancements or revisions and prepare necessary documentation to initiate the enhancements- Created, edited and executed test cases and test data from specification documentation.- Tested software enhancements against specification documentation to ensure the performance was consistent with the written specifications, while ensuring compliance with bank and government regulatory requirements.- Developed, documented, tracked, and communicated metrics to Risk Operations and internal clients on a monthly basis.- Interpreted, analyzed and gathered information from internal clients in order to prepare detailed written test plans of desired enhancements.- Assisted internal and external clients with daily support of production systems. Show less - Assisted in managing the development, testing and implementation of effective systems and business processes.- Supported relationships between Risk Operations, internal clients, and external vendors.- Communicated testing findings to internal clients, while ensuring adequate training was received by users.- Implemented over 80 Appraisal Management System enhancements during role as External Vendor Liaison. - Developed formal testing plans and scripts from business requirements, technical specs, and process knowledge. Show less - Managed appraisal orders for mortgage loans while acting as a liaison between Loan Officers and Appraisers. - Supported management with administrative duties in mortgage appraisal manangement system.- Developed and maintained system manual created for departmental use. - Updated a regional based contact list for FHA loans. - Created, tested and implemented numerous process improvements to mitigate risk and improve productivity.- Trained new employees on mortgage appraisal manangement system functions and responsibilities. - Presented explanations of future system enhancements and process changes at departmental meetings. Show less

  • Risk Operations Test Analyst II

    Mar 2015 - Aug 2016

  • Risk Operations Business Analyst

    Oct 2013 - Mar 2015

  • Real Estate Appraisal Engagement Specialist

    Jul 2012 - Oct 2013
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  Raleigh-Durham International Airport (Raleigh-Durham Airport Authority)

  Aug 2016 - now

  IT Business Analyst