Md. Samraan Ghouse

Experience

• 

  Bharat Sanchar Nigam Limited

  Jun 2019 - Jul 2019

  Engineer Intern

  Worked in the field of Telecommunication Technology, Systems, Procedures, and Processes with the General Manager Telecom District (GMTD)

• 

  Harvard Business Review

  Jul 2020 - Dec 2020

  Member at HBR Ascend
• 

  BUSINESSNEXT

  Jul 2021 - now

  I drive strategic product advocacy, inspire teams, and engage customers for revenue growth, shaping our products' success in the market. 1. Developing and executing product strategies. 2. Evangelized various product lines, overseeing their journey from ideation to go-to-market strategy (Customer Data Platform, HNI & Wealth Management Package, and Smart Product Advisor)3. Increased product adoption by 70% through CRMNEXT & CUSTOMERNEXT implementations 4. Educating market and clients about products through innovative pitches and demos fostering cross-functional collaboration & building industry relationships. 5. Implemented user feedback mechanisms as a CSM Lead resulting in a 60% improvement in platform adoption and revenue growth. Show less Owner of product roadmap, captivating audiences to drive adoption and revenue growth, driving and shaping market perception, and elevating product success1. Enabled successful deal closures of a cutting-edge B2B Data Science and AI Platform (DATANEXT), leveraging Machine learning, NLP, and big data analytics resulting in a 30% increase in employee productivity within the first year. (HDFC Bank, South Indian Bank)2. Maximized revenue and account penetration by up-selling/cross-selling to existing customer base.3. Established key partnerships with clients to implement innovative CRM solutions, resulting in a 70% increase in employee-generated leads. (ADIB, Kotak Mahindra Bank, SBI, BDI ++)4. Championed the evangelization of cutting-edge Predictive & Generative AI Models across diverse sectors including Retail, Corporate, SME/MSME, Wealth Banking, and Insurance Show less

  • Consultant - Product Evangelist

    Aug 2023 - now

  • Associate Consultant - Product Evangelist

    Jul 2021 - Jul 2023