Honey R

Experience

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  Arabia International Security Services

  Feb 2005 - Feb 2005

  Receptionist

  Telesales,reception

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  Forwe Holidays & travel

  Sept 2005 - Dec 2005

  Counter Staff

  Reservations Passport issuing procedures and matters Tour operations – transportation coordination, car rentals, filing.

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  Air Deccan

  Jan 2006 - Mar 2006

  Commercial Staff

  Domestic Airline Reservation and Ticketing Check in, Announcement, boarding gate announcement. Board update and trim sheets filing for accounting purpose

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  Transworld Air Travel (GSA for Biman Bangladesh Airlines)

  Jul 2008 - Jun 2011

  Travel Consultant

  Issuing both Manual and E tickets on International and domestic carriers. Reservation & ticketing through Galileo, Sabre and Amadeus Raised LPO as per the tickets booked on day to day basis. Cross checked the invoices given by the travel agent before it was send to the accounts department. Re-issues, revalidation and refunds for Corporates ,Retail customers ,Freelancers and Walk -in guests. Provide replies to consumer inquires for general information as well as package travel information. Provide hotel reservation bookings along with specifications for direct consumer packages. Discuss clients’ requirements and provide advice on worldwide destinations, tours, accommodation and flights Plan, prepare and provide cost effective itineraries for clients Train new staff members Show less

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  Azerbaijan Airlines

  Jun 2011 - Jul 2012

  Travel Consultant

  Reservation and ticketing through SITA Gabriel and Galileo Issuing Azerbaijan Airlines (AZAL) miles tickets Issuing Paper tickets for selected sector like Astrakhan, including reissues and refunds Managing cash and prepare daily sales report Answering the queries of the passengers regarding the arrival and departure of the flights Handling phone calls and answering to the queries of the customers Re-issues, revalidation and refunds for Corporates and Walk-in guests. Competently handle telephone & face to face enquiries & relate well to customers Ability to brilliantly communicate with people from different cultures and countries Ability to effectively interact with team members including mentoring new staffs. Show less

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  Air Costa

  Mar 2014 - Sept 2014

  Senior Customer Service Executive

  Check-in,Arrivals,Boarding gate,BMA

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  Travisa Tours & Travels

  Nov 2014 - May 2015

  Visa Co-ordinator

  Processing US Immigrant & Non-Immigrant visas .Also processing visas for Canada and Australia.

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  Cozmo Travel

  Jan 2016 - May 2016

  Travel Consultant

  Processing foreign visas

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  Cox & Kings Global Services (CKGS)

  May 2016 - Oct 2017

  Customer Service Executive
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  Santokbha Durlabhji Memorial Hospital,Jaipur

  Apr 2019 - now

  Public Relations Officer