Sophia Cortes

Experience

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  Los Angeles Conservation Corps

  Feb 2009 - Jul 2013

  Tour Guide for The SEA Lab

  Directed by the Los Angeles Conservation Corps, The SEA Lab focuses on educating the public on marine conservation through hands-on experiences.~ Led public tours of up to 40 people on coastal California marine animals and demonstrated how to properly handle animals in touch-tanks. Zero injuries experienced throughout tours.~ Handled tank maintenance of both recovery and display tanks, including siphoning, feeding, and transferring of animals.~ Documented mortality rates and supervised the trash weighing and management section during beach clean-ups. Show less

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  Franklin & Marshall College

  Sept 2013 - May 2017

  ITS Wireless Connections Intern

  Offices in the Martin Library of the Sciences. ~ Resolved Wi-Fi issues to allow for optimized use of internet throughout campus.~ Trained interns on how to address student and faculty concerns.~ Cleaned telecommunications switch rooms, assisted with punch downs, and installed fiber optic cables and Ethernet patch cables.~ Assisted network analysts in installing new routers, while also explaining the process to interns to assure understanding of follow-up procedures to monitor the router's signal.~Updated trackers of functioning and faulty Wi-Fi routers on campus and uploaded those trackers to a shared electronic workspace. Show less

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  Los Angeles Review of Books

  Jun 2017 - Jul 2017

  Student

  An intensive five week Publishing Workshop led by the Los Angeles Review of Books held at the University of Southern California.~ Worked with editors, literary agents, writers, marketing professionals, and other experts to improve my writing, pitching and research skills.~ Edited and wrote content for a start-up literary magazine cohort using Acrobat to manage and print files.~ Provided feedback to entrepreneurs by proofreading their proposals for future business pitches.

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  Eastside Christian Church

  Aug 2018 - Aug 2020

  Service Director

  ~ Managed rehearsals with the production team and band to resolve any technological problems to ensure a timely and seamless service.~ Directed and trained the control booth technicians on when to cue the next feature and how to resolve sudden mistakes or software glitches through effective team communication and leadership. ~ Examined the overall performance of the service to later communicate with the band, campus pastor and production team on how to address potential areas of improvement. Show less