
Haley Hoffman, PhD
Certified Nursing Assistant

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About me
D2 Account Manager & Human Factors PhD Candidate
Education

University of South Dakota
2020 - 2023Master of Arts - MA Human Factors
Iowa State University - College of Liberal Arts and Sciences
2016 - 2018Biology, GeneralActivities and Societies: Kappa Kappa Gamma- Greek Affairs Biology Club

University of South Dakota
2018 - 2020Bachelor of Science - BS PSYCHOLOGY
Experience

Greenhills Retirement Community
Sept 2017 - Jun 2018Certified Nursing Assistant
MidStep Services
Jul 2018 - May 2021Certified Nursing Assistant
University of South Dakota
Jan 2020 - nowDoctoral research focus on the design and implementation of anti-counterfeiting indicators for over-the-counter medications. National Science Foundation (NSF) National Research Traineeship (NRT) graduate student awardee (1 of 6). Master's Thesis research pertaining to virtual environments and higher education. Facilitation of all research activities, including IRB submissions, materials creation and gathering, moderating research sessions, data collection, analyzation, and publication submissions. Show less
Graduate Researcher
Aug 2020 - nowGraduate Instructor
Aug 2020 - nowVirtual Reality Researcher
Aug 2019 - nowSocial Media Coordinator
Jan 2020 - Jan 2021

D2 Worldwide
May 2022 - nowAccount / Project Manager based at Best Buy headquarters in Minneapolis, MNMaintains detailed documentation and management of product development activities, including costumer-facing documentation and communicationWorking to provide transparency and visibility into project progress, particularly in collaboration between D2 and Best Buy teams. Utilized behavioral science expertise and conducted in-depth consumer research to inform and guide the development of products and services, resulting in a positive user experience for clients.Collaborated with cross-functional teams to ensure that products and services were tailored to the needs and preferences of the target audience. Consistently provided insights and recommendations that resulted in successful product launches and increased customer satisfaction.
Project Manager
Jan 2024 - nowHuman Factors Researcher
May 2022 - now

QuidelOrtho
May 2023 - Aug 2023Human Factors EngineerPlanning, designing, and execution of formative usability studies of to validate the effectiveness of design risk mitigations through working with users onsite in Rochester, NY.Research activities including task analyses, root-cause-analyses, participant cognitive interviews, and process mapping to examine critical tasks, use errors, and medical harm.Collection and analyzation of data from usability studies to measure critical task use errors related to harms defined in product Risk Management Plans Show less
Licenses & Certifications
- View certificate

Effective Listening
LinkedInAug 2023 - View certificate

Speaking Up At Work
LinkedInAug 2023 - View certificate

Taking Charge of Your Career
LinkedInAug 2023 - View certificate

Build a Low-Fidelity Mobile App Prototype with Adobe XD
CourseraNov 2021 - View certificate

Build a High-Fidelity Mobile App Prototype with Adobe XD
CourseraNov 2021 - View certificate

Social and Behavioral Responsible Conduct of Research
CITI ProgramOct 2021 - View certificate

Managing Up, Down, and Across the Organization
LinkedInAug 2023 - View certificate

Group 2 Social Behavioral Research Investigators and Key Personnel
CITI ProgramOct 2021 
Digital Accessibility Training
University of South DakotaJun 2022- View certificate

Group 3 Exempt Project Training for Students
CITI ProgramSept 2020
Honors & Awards
- Awarded to Haley Hoffman, PhDHeimstra Outstanding Student Award Heimstra Human Factors Laboratories Mar 2022
- Awarded to Haley Hoffman, PhDHuman Factors and Ergonomics in Health Care Mobile App Design Competition- Finalist Human Factors & Ergonomics Society Mar 2022
- Awarded to Haley Hoffman, PhDNational Science Foundation (NSF) National Research Trainee (NRT) Nation Science Foundation (NSF) Mar 2022 Conducting research towards the identification and detection of counterfeit chemicals/pharmaceutics. Research and examination of authentication indicators noticed by consumers (age 65+) on product packaging, to determine whether authentication indicators help the consumer trust the authenticity of a product.
- Awarded to Haley Hoffman, PhDNorman Heimstra Memorial Scholarship The College of Arts and Sciences Aug 2021
- Awarded to Haley Hoffman, PhDGraduate Research and Creative Scholarship Grant University of South Dakota Feb 2021 The Graduate School awards Graduate Research and Creative Scholarship Grants to assist with funding of a research or creative activity project to be conducted on an annual basis. Grants are awarded to degree-seeking graduate students who are selected through a competitive process conducted by the Graduate Council.
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