
Brian Madson
General Manager

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About me
Consultant to independent jewelry stores, Recruiting, Sales Training, at Brian J Madson Jewelry Consulting
Education

YWAM - Youth With A Mission
1981 -Religion/Religious StudiesVolunteer worker with Youth With A Mission under The Red Cross @ Kai Tak North Refugee Camp, Hong Kong.

YWAM - Youth With A Mission
1978 -Religion/Religious StudiesDTS Discipleship Training

Vineyard Institute of Ministry
1983 - 1985Religion/Religious Studies
Azusa Pacific University
1981 -Religion/Religious Studies
Experience

Robbins Brothers Engagement Ring Store
Sept 1998 - May 2010General ManagerChallenged to establish a presence in the San Diego market without prior company name recognition. Charged with recruiting, training and mentoring a staff, including sales, office, management and jeweler’s team. Growing to over 60 employees with 10 managers, reaching record single store annual sales over $18 Million.Revenue, Profit & New Business Development Accomplishments:Guided staff through high-dollar sales processes. Orchestrated team from initial client consultation through all phases of negotiation to final sales closing. Led team to achieve and surpass revenue objectives.− Generated $5M+ in sales within 12 months of launch.− Grew sales volume to #1 company-wide and maintained top ranking for 10 consecutive years. − Achieved top sales record for a single month with $2.5M in revenue and highest sales volume in a single year with $18M.− Recognized as Most Dominating Store in the company on multiple occasions and honored with the Platinum Guild Sales Award; Super Bowl of Sales winner and 3-time Pride trophy recipient.− Spurred store closing percentage to over 45%. Show less

The Wedding Ring Shop
Apr 2012 - Sept 2012Company Store ManagerIn collaboration with the owner and as part of the Executive Staff defined and cultivated the company’s vision and culture. Was instrumental in the development and execution of the company’s strategic plan. - Contracted to recruit, mentor and develop top sales associates and management.- Current recruit selling $1 million plus in annual sales for multiple years. - Created a new Design and Service Center, achieving an increased revenue stream for the company.- Developed and implemented a comprehensive selling system.- Established negotiation strategy that resulted in increased Gold Buy opportunities. - Successfully trained staff in creating sales from repair customers.- Created a diamond solitaire program, including display, merchandise and sales presentation to increase solitaire sales.Collaborated with Marketing dept. on radio and television advertising strategies Show less

Robbins Brothers, The Engagement Ring Store
Jul 2013 - Mar 2016Outside Sales/Management Procurement and Assimilation (Recruiter)Sales / Management, Procurement and Assimilation – Company Recruiter:Directed by the VP of Stores, my position was created to identify and recruit Top Salespeople and Managers for New Store openings as well as Top Grading for existing store staff. Providing continuous interaction to promote assimilation and retention. To model and train store personnel in recruiting and developing a hiring pipeline for future store hires.- Exceeding expectations of 20 hires annually. - Recruiting multiple candidates that attain over $1 million in annual sales.- Increased retention of hired applicants.- Multiple hires growing to management positions.- Identified MIW candidates (managers in waiting).- Modeled and trained managers in developing successful recruiting habits.- Conducted store meetings to broaden recruiting participation of store staff and promote company culture. Show less

The Edge Retail Academy
Mar 2016 - Apr 2018Businss Growth Specialist Mentor to independent Jewelry Store owners Sales Training - RecruitingMentor to independent Jewelry Store owners.As part of The Edge Retail Academy Team, Brian is our Business Growth Strategist. He is expert at developing comprehensive selling systems and “closing the sale” strategies, recruiting and training talented sales people, optimizing merchandise selection, and designing actions plans to increase customer traffic, closing percentages, and average sales. Brian is passionate in what he does and is committed to working with our clients to help them achieve their business goals. Having walked through the process personally, Brian fully understands what it takes to develop a successful business and works with our clients to help them do the same. Show less

Brian J Madson Jewelry consulting
Apr 2018 - nowConsultant to independent jewelry stores, Recruiting, Sales Training, Management Development.Consulting with Independent Jewelry Store Owners, Managers and Sales Teams.Onsite Store Visits, Monthly Training and Coaching. Recruiting, Sales Training, Management Development.RECRUITING: Training includes coming to your store and personally training owners and managers step by step "How To Recruit". You'll be trained on where to go, what to say, what to do, and the right time to do it. Learn how to find, select, approach, and create interest with potential candidates, to set up interviews for jewelry sales associate and managers.SALES TRAINING: The Purpose for "Sales Training" is to create "Good Sales Habits!" Change weak, poor and unsuccessful activities to effective, repeatable and successful habits. These 'Good Sales Habits" support and reinforce the Company Culture, Values, and the Customers' Experience! This is who you are, what you want your customers to feel and experience, what you live and breathe to your customers, and what motivates and guides your actions. This is the difference between you and every other store.MANAGEMENT DEVELOPMENT: The purpose for the "Sales Driver" the person, (Owner/Manager) who does sales training in the store, is to "Drive Sales" and to move the "Sales Training" to consistent "Good Sales Habits" within your staff, that occurs with every customer, every time, at the appropriate time.RESULTING IN INCREASED STORE SALES! Show less
Licenses & Certifications

Certified Diamontologist - D.C.A, Diamond Council of America Certificate of Management Development Program Certificate of Achievement of Gem Quest Training 1 & 2
Volunteer Experience
Volunteer Refugee worker @ Kai Tak North Refugee Camp, Hong Kong.
Issued by Youth With A Mission under The Red Cross in Hong Kong
Associated with Brian Madson
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