Thobeka Princess Zondani

Experience

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  Luhambo Marketing

  Jan 2020 - Dec 2020

  Call Center Representative

  Started a call center learnership at Luhambo Marketing which entails warming up of leads, converting sales and successful leads.

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  Letsatsi Finance and loan

  Oct 2020 - Nov 2020

  Call Center Consultant
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  Amasiko Trading Enterprise

  Mar 2021 - Apr 2022

  Recruitment Consultant

  Business Development, Sourcing of candidates, Screening and Editing of CV's.*Research the companies that have more than 100 staff compliments.*Visiting websites to check if I may find job specs.*Calling the decision maker (Business Development) in the HR Department.*Marketing the candidates that I have on my database.*Sourcing of candidates on Careers24, Pnet and LinkedIn.*Placing shortlisted candidates.*Scheduling of interviews with candidates and conducting interviews.*Caring out the background criminal and credit check of the candidates.*Regretting unsuccessful candidates.*After service.*Maintaining a good relationship with both the clients and candidates. Show less

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  PC Staffing Solutions

  May 2022 - Aug 2022

  Recruitment Consultant

  Handle full function recruitment and selection  Assessing of job specs from clients  Advertising of jobs  Screening and short listing of candidates  Liaising with candidates and clients  Setting up interviews and interviewing potential candidates for available positions  Preparing candidates for client interviews  Cold calling/telesales and client development  Service new and existing clients  Sourcing of potential candidates and conducting searches on the relevant systems  Headhunting of candidates  Closing deals according to company processes  Weekly and monthly reports  Reference checks for candidates  Target driven environment – focus on meeting targets: set targets to be met monthly  Client management and client visits   Typing and updating candidate CVs and checking CVs thoroughly and send to clients and set up interviews should the client request you to do so.  Ensure candidates are booked in correctly for interviews with clients  Ensure that candidates are given all relevant details regarding the company and the position for which he/she will be interviewed for  Advise candidates regarding preparation for interviews of a formal nature  Contact candidates to follow up on interviews with clients  Managing the job offer process and negotiating salary packages  Responsible for first day calls to candidates  Send invoice details to Manager on the day which the candidate commences employment  Handle general administration e.g. e-mails, company documents, etc.  Capture and update client details and candidate information on onto the system  Meeting targets set  Complete stats on a weekly basis with regard to orders lost and filled  Provide satisfactory candidate and client care  Working as part of a team to maximize company performance  Participating in staff meetings  Any other duties as requested by Management Show less

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  Key Careers and Consulting

  Sept 2022 - Sept 2022

  Recruitment Consultant

  Handle full function recruitment and selection  Assessing of job specs from clients  Advertising of jobs  Screening and short listing of candidates  Liaising with candidates and clients  Setting up interviews and interviewing potential candidates for available positions  Preparing candidates for client interviews  Cold calling/telesales and client development  Service new and existing clients  Sourcing of potential candidates and conducting searches on the relevant systems  Headhunting of candidates  Closing deals according to company processes  Weekly and monthly reports  Reference checks for candidates  Target driven environment – focus on meeting targets: set targets to be met monthly  Client management and client visits   Typing and updating candidate CVs and checking CVs thoroughly and send to clients and set up interviews should the client request you to do so.  Ensure candidates are booked in correctly for interviews with clients  Ensure that candidates are given all relevant details regarding the company and the position for which he/she will be interviewed for  Advise candidates regarding preparation for interviews of a formal nature  Contact candidates to follow up on interviews with clients  Managing the job offer process and negotiating salary packages  Responsible for first day calls to candidates  Send invoice details to Manager on the day which the candidate commences employment  Handle general administration e.g. e-mails, company documents, etc.  Capture and update client details and candidate information on onto the system  Meeting targets set  Complete stats on a weekly basis with regard to orders lost and filled  Provide satisfactory candidate and client care  Working as part of a team to maximize company performance  Participating in staff meetings  Any other duties as requested by Management Show less

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  FNB South Africa

  Mar 2024 - Feb 2025

  Customer Service Agent

  Handle incoming and outgoing customer calls, emails, and queries according to SOPs.Manage resources responsibly to contribute to cost containment.Meet or exceed customer expectations and build stakeholder relationships.Foster a culture of service excellence and continuous improvement.Adapt to changing circumstances and seek diverse opinions.Participate in the innovation process and contribute new ideas.Plan and complete work activities within set standards and schedules.Maintain documentation and share information with the team.Execute work in line with organizational values and ethics.Comply with governance and compliance standards, escalating issues when necessary.Resolve customer complaints and deliver exceptional service according to SLAs.Follow up on customer queries and place operational outbound calls.Assist branch consultants with eBucks queries and advise customers on eBucks Shop orders.Seek feedback, request training, and demonstrate teamwork. Show less

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  HireUp

  Feb 2025 - now

  Freelance Recruiter