Yserbi Melo

Experience

• 

  Suprema Corte De Justicia, Dom. Republic

  Jul 1999 - Jul 2004

  HR Analyst
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  Adventure Bay ELC

  Aug 2010 - Sept 2012

  Front Desk Receptionist -
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  Regus

  Oct 2012 - Feb 2015

  Customer Service Representative - CSR

  - Professional, clear and effective communication while greeting and welcoming clients.- Introduce products and services to clients. Provide information and recommendation by a full understanding of all key services, products and amenities.- Act as a primary resource in assisting clients within the center.- Provide a "wow" factor demonstrating true passion for customer service going above and beyond.- Identify opportunities to actively up selling / cross selling the company products and services.- Capture all daily sales and services into proper client's account. - Daily office routines such as: Phone answering, ordering office supplies, book meeting rooms schedule and organize meetings, catering for clients and company events.- Answer clients inquiries regarding billing and invoices and assist during payment / collection process. Show less

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  Playa Hotels & Resorts

  Mar 2015 - Sept 2017

  • Marketing Coordinator

    Jun 2016 - Sept 2017

  • Sales Coordinator

    Jun 2015 - Sept 2017

  • Administrative Assistant

    Mar 2015 - Sept 2017
• 

  Miami Manager

  Dec 2017 - May 2021

  Assistant Property Manager
• 

  Grover Corlew

  Jun 2021 - now

  Assistant Property Manager