Elizabeth Lind

Elizabeth Lind

Customer Service and Audit Control Supervisor

location of Elizabeth LindDetroit Metropolitan Area

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  • Timeline

  • About me

    Sales Represenatative | Independent Marketing Consultant | Store Manager

  • Education

    • Rochester Christian University

      -
      Bachelor of Business Administration (B.B.A.)
  • Experience

    • RGIS

      Nov 1985 - Nov 1997
      Customer Service and Audit Control Supervisor

      Worked multiple positions at R.G.I.S. Inventory Specialists from the Audit Control Center in Supervising a high tech data transmission area to involvement with Customer Service handling top National accounts.Trained groups of up to 30 people on in house programs, such as computer software. Created and administered testing assessments to determine retention of training information for contractual employees. Prepared evaluation reviews for departmental usage and department managers. Responded and resolved computerized difficulties with individual, district, division account representatives for company and accounts. Wrote design proposals for more effective software program menu option that improved general service and general operation of company. Show less

    • Saturn

      Nov 1997 - Jun 2001
      Administrative Support

      Provided administrative support to Design, Engineering, and Executives with Saturn vehicles at the Vehicle Engineering Center. Responsible for coordination of Saturn VUE vehicle presentations using Microsoft Powerpoint. Prepared reports, agendas, issue lists, 2002 Major GMT315 using Word, Excel, & Access. Disbursed and received office supplies for main supply area, wrote up purchase requisitions and coordinated pull stations.

    • Marketing on the Move

      Mar 2001 - Mar 2003
      Independent Marketing Consultant

      Created marketing ideas which generate additional business and increased profits up to 50% for small proprietors. Coordinated and planned special events with client, vendors, and participants to increase company profitability. Designed promotional flyers and brochures using Microsoft Powerpoint and Publisher. Distributed advertisements via postings, email, press releases, direct mail and newspapers.

    • Bordine Nursery

      Apr 2003 - Aug 2003
      Sales Specialist

      Specializing in sales and plant care maintenance in the perennial flower/plant department. Helped department achieve making top sales for the year contributing in 6.5% increase beyond the projected market analysis.

    • Michaels Stores

      Aug 2003 - Feb 2009

      Supervised the front-end operations and engaged in sales / customer service. Servicing customers with cashiering, returns, phones, announcements, sales, stocking, resets, employees breaks and lunch schedule. Delivered friendly customer service to customers shopping to ensure they can find products or assist them with ideas or suggestions regarding products. Helped ensure that they receive fast and friendly service to check out. Also participated in birthday parties on site teaching a unique craft experience.

      • Front End Supervisor

        Apr 2005 - Feb 2009
      • Art Sales Associate

        Aug 2003 - Apr 2005
    • Target

      Sept 2003 - Nov 2003
      Retail Sales Associate

      In store sales with hardlines, stocking, and back-up cashiering.

    • SALVATION ARMY THRIFT STORE

      Nov 2003 - Jul 2004
      Store Manager

      Running full operations of store from front end to back end hiring, training, reviews, disciplinary action, terminations. creating weekly employee schedule, cash handling of registers, cashing out registers, bank deposits, inventory pulls, donations, shipping / receiving and tagging trucks, etc.

    • NCS Pearson, Inc.

      Jan 2006 - Aug 2019
      Assistant Test Proctor

      Checked students proper identification, paperwork and monitor them as they are testing for Michigan Teachers Test Certifications.

    • Realty Executives

      Feb 2009 - Jun 2014
      Front Desk Representative

      Provided administrative support for real estate agency. Handling multiple phone lines, email, manning several different websites pertaining to foreclosure marketing with uploading photos and data. Assisting clients, asset managers, agents with specialized information pertaining to properties such as highest & best, auctions, etc. Added up employees hourly payroll hours, collection of earnest money deposits for clients, real estate contracts, etc.

    • Bedhead Breakfast Club & Aunt Annie's Waffles

      May 2009 - Aug 2011
      Food Vendor

      Breakfast vendor at Birmingham's Farmers Market, Servsafe certified. Serving customers awesome home cooked breakfast items: Whole wheat waffles, cinnamon french toast, scrambled eggs, breakfast burritos, steel cut oatmeal, and water.

    • Walt's Diggity Dog, LLC

      May 2013 - now
      Catering Assistant

      Assisting in catering and special events with a commercial hot dog cart, ServSafe Certified. Cash handling and ensuring that customers receive a pleasant experience with Michigan made quality products.

    • Private Elder Care

      Jun 2014 - Aug 2022
      Private Duty Caregiver

      Provided personal assistance with two patients. One patient was bedridden with dementia. Second patient had disabilities with 2 fractured hips. Typical daily routine of personal living which includes: Meal Preparation, Feeding, Changing Bedding / Clothing, Laundry, Medication, Shopping, Doctor Appointments, etc.

    • Hickory Hills

      -
      Sales Representative

      Selling produce and food products: making recommendations and suggestions of how to use produce or product.

  • Licenses & Certifications

    • Cosmetologist

      State of Michigan
    • ServSafe

      National Restaurant Association