Jason Lake, MSML, Prosci CMP Certified

Experience

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  Employment Security Department

  Mar 2007 - Jul 2008

  Worksource Specialist I, II

  Assisting job seekers look for work, resume assistance, computer use assistance, screened applicants for qualifications to make appropriate referals to jobs

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  Washington State Department of Labor and Industries

  Oct 2008 - Dec 2009

  Workers Compensation Adjudicator

  Managed a caseload of over 200 workers compensation claims for medical payments, benefit and settlement dispursement, applying law, code, and policies to decision making, coordinating vocational rehabilitation where appropriate.

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  Employment Security Department

  Dec 2009 - Dec 2013

  • Business Liaison for ESD at local WorkSource (Employment One-Stop) Office assisting businesses with information and recruitment• Built job listings for the website that were used to screen possible applicants for open positions• Interviewed and screen applicants for positions• Taught job search and unemployment classes for job seekers• Organized successful job fairs connecting job seekers with potential employers• Lead project to consolidate resources and create interagency cooperation in assisting newly released offenders from local prison and other correctional facilities• Developed presentations for customers, community members, and partner agencies• Assisted Trade Act Adjustment recipients with jobs search, relocation, income, and educational benefits • Researched labor market information, kept abreast of emerging industries to more effectively consult displaced workers with retraining and other career transitions Show less

  • WSS4 Trade Act Counselor

    Nov 2013 - Dec 2013

  • Worksource Specialist III

    Dec 2009 - Nov 2013
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  Grays Harbor College

  Dec 2013 - Jul 2022

  • Managed Organizational Change of campus-wide software transition• Coordinated internally and externally with all stakeholders • Managed communication• Facilitated meetings to disseminate information, coordinate transition process, and ensure proper training is completed• Managed security for all pillars (Student Services, Human Resources, Finance and Administration) within the newly acquired PeopleSoft software platform• Acted as college’s liaison to the State Board of Community and Technical Colleges’ Project and Support Teams • Reporting to and guiding the Executive and Director level leadership through the project while evaluating their individual concerns and impact• Analyzing and predicting project status evaluating proper steps to correct course to ensure success• Testing and Training Lead-assigned trainings and coordinated testing endeavors, tracked progress• Facilitated meetings to disseminate information and coordinate transition process• Monitored, coordinated, and tracked deliverables for timely completion Show less • Managed change initiative of a wholesale changeover from a three-decades-old computer system to a PeopleSoft product that affected the entire campus using Prosci’s ADKAR process• Completed assessments of risks and key personnel for impact to project• Assisted the Project Manager on all aspect of the process• Wrote individual training plans for Subject Matter Experts• Training Lead and Communication Leads for the project; completing plans for each area• Mapped the campus business processes using LucidCharts• Assisted with other projects as needed• Member of the Title IX investigatory team Show less • Instructed Adult Education classes including English, History, Math and Science• Developed curriculum, built lesson plans, created assignments and assessments• Team-taught with Automotive Instructor in shop/class environments• Developed a life skills class in conjunction with various agencies in the community to assist with Community and Drug Courts initiatives• Utilized critical teaching skills to improve curriculum and delivery approaches to constantly improve subsequent outcomes for students Show less

  • Interim Director/ Project Lead ctcLink Project

    Aug 2021 - Jul 2022

  • Organizational Change Management Coordinator

    Aug 2019 - Aug 2021

  • Adult Education and I-BEST Instructor

    Dec 2013 - Aug 2019
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  ForHealth Consulting at UMass Chan Medical School

  Sept 2022 - Jul 2023

  Project Manager 3

  - Directed multifaceted projects for external clients and internal stakeholders, ensuring seamless project execution.- Implemented rigorous project plans, communication strategies, and risk mitigation protocols.- Orchestrated collaborative meetings with diverse stakeholder groups, clients, and vendors.- Maintained proactive communication channels with all project stakeholders, ensuring alignment and clarity.- Contributed to internal Quality Improvement initiatives to enhance project delivery standards. Show less

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  Grays Harbor College

  Jan 2023 - Mar 2023

  Adjunct ABE Instructor

  Language Arts instructor for ABE class

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  Funkee's Vinyl

  Jun 2023 - now

  Sole Proprieter

  • Source, evaluate, and purchase vinyl record inventory for resale across multiple online platforms• Clean, inspect, and accurately grade records using Goldmine Standard to ensure quality and consistency• Create detailed listings with accurate descriptions and pricing; maintain and update inventory across platforms• Package and ship orders promptly, ensuring safe delivery and customer satisfaction• Provide responsive and professional customer service, resolving inquiries and issues efficiently• Maintain a 100% customer satisfaction rating across all sales platforms and personal online store Show less

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  Washington State Department of Social and Health Services

  Jul 2023 - Jul 2024

  Programs and Services Project Manager

  • Managed a Legislatively funded, CMS-regulated project for foster kids in DDA projects spanning cross-functional teams with six distinct workgroups with 30+ members across three organizations and engaged with vendors and various stakeholders. Facilitated meetings and constructed project documents for effective process adherence. Provided OCM consultant using Agile for post planning and Waterfall for planning in a hybrid format • Successfully led project creating a one-stop SharePoint resource hub impacting 1500 Case managers increasing efficiency in delivering services.• Drafted Change management Plan using ADKAR and SCARF methodologies utilizing ProSCI change triangle in conjunction with Quality triangle impacting DDA for an AI chatbot development. • Provided guidance in creating decision packages requesting additional funding by determining needs and strategically planning for growth. • Collaborated with team members to build a PMO from the ground up by designing capacity planning, templates, business sponsor requirements, and template creation in Smartsheet and Miro board (a collaborative platform). • Developed and presented agency-wide OCM training and drafted a structure for a Community of Practice for implementing OCM methodologies. Show less

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  Grays Harbor College

  Jan 2024 - Mar 2024

  Adult Basic Education Instructor-Online

  - Delivered comprehensive instruction in Adult Education, encompassing English and Art History.- Developed robust curriculum, crafted detailed lesson plans, and devised rigorous assignments and assessments.- Successfully conducted online teaching sessions, leveraging critical pedagogical techniques to enhance learning outcomes.

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  OpenNova

  Sept 2024 - Dec 2024

  Project Manager

  • Overseeing an internal organizing effort to support cross-functional operational teams utilizing Salesforce CRM software• Initiating a framework of PMO support across an organization • Established SOPs, templates, and policies for Project Management Office standup• Consulted and provided guidance to staff on project management methodologies• Lead efforts to ensure preparedness for new product/service rollout.