Rameez Shah

Experience

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  Panera Bread

  Feb 2018 - Feb 2019

  Cashier

  Responsible for taking orders, preparing food, cleaning dining rooms, taking cash, checks, and credit cards.Working with the manager to handle, record and store all cash correctly.Promoting services, improving customer satisfaction, answering inquiries, reporting to the restaurant's manager, and greeting customers.Monitoring the status of placed orders and encouraging workers for faster preparation of orders.Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher-ups. Show less

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  Howard Community College

  Sept 2018 - Jul 2020

  Audio Visual Technician

  Supporting the use of permanently installed AV systems in classrooms and labs including Touch Panel control systems, automated control of projection and flat-panel display devices, automated audio routing, 3D document cameras, and traditional AV equipment.Responsible for the delivery of certain AV equipment to classrooms, labs, and meeting rooms.Checking in and checking out technological equipment for faculty and staff for college-related business while giving services and repairing AV equipment such as iPads, cameras, and laptops.Designing AV system and reviewing instructional spaces for reconfiguration/refresh.Setting up wireless microphones in classrooms.Experience working with fiber optic cables such as Cat5 and Cat5e. Show less

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  Planet Fitness

  Nov 2021 - May 2022

  Front Desk Agent

  Responsible for keeping all of the gym equipment clean.Tasked with signing up people for memberships and helping cancel other memberships.Signing up members for appointments with our personal trainer as a Front Desk Associate.Aided with personal training by helping members use the machines correctly.Sold different protein beverages and checked out gym equipment.

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  Geek Squad

  Jul 2022 - now

  IT Technician

  At Geek Squad, I diagnose and repair computers from multiple brands, which include Dell, Lenovo, Apple, and HP. I am skilled in troubleshooting computers, phones, and tablets. I am experienced in hardware repairs and replacements including CPU and processors, RAM(memory), motherboards, and various storage mediums including Solid state drives and Hard disk drives, network attached storage. I create service tickets , and checked in devices for clients computers that need to be worked on overnight. I complete functional checks for different computers to make sure they can go back out on the sales floor to be sold. I shipped computers that needed to be sent out to the service center, and received computers that got back from the service center for repair. I set up in home appointments for my clients, and I also made appointments for clients to be helped in Geek Squad. Show less

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  Best Buy

  Jul 2022 - Apr 2023

  Technical Sales Advisor

  I was responsible for managing the Computers department at Best Buy. I sold Laptops, Printers, and All-in-one Desktop Computers. I was responsible for adding protection plans, Microsoft Office, and different computer accessories such as monitors and cables to laptops. I was also responsible for answering technical questions from customers. I cross trained in different departments, such as Home Theatre and Geek Squad. At Geek Squad, I set up appointments for customers to have specific services, such as Data Transfers and in home installations. In Home theatre, I was responsible for selling accessories for TV's, such as sound bars, HDMI cables, and protection plans. Show less

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  Oracle

  Mar 2024 - now

  Technical Support Analyst