
James Nguyen
Paralegal

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About me
Office Manager | Surgery Coordinator | Phlebotomist
Education

Canadian Institute of Management and Technology (CIMT College)
-Certificate Phlebotomy• Educated in patient interaction and related legal, ethical and safety issues• Well-versed in patient identification and lab requisition forms• Experienced with venipuncture equipment and vacuumized blood collection systems• Knowledgeable with safety and universal precautions in handling the samples• Trained in blood and specimen collection; preparing blood collection site and proper managing of the collected sample

Sheridan College
2014 - 2016Diploma (High Hons.) Medical Office Management/Administration• Educated in medical terminology, medical E-billing, and scheduling• Detail-oriented and capable of working effectively within a team setting on projects and presentations• Well-coordinated and capable of working in fast-paced environments with tight deadlines to match required court due dates• Well-versed with the following: Internet Explorer, Google Chrome, QuickBooks, Microsoft Office (2000/2003/2007/2010/2013/2016) Word, Excel, PowerPoint, Access, Outlook, OneNote, and… Show more • Educated in medical terminology, medical E-billing, and scheduling• Detail-oriented and capable of working effectively within a team setting on projects and presentations• Well-coordinated and capable of working in fast-paced environments with tight deadlines to match required court due dates• Well-versed with the following: Internet Explorer, Google Chrome, QuickBooks, Microsoft Office (2000/2003/2007/2010/2013/2016) Word, Excel, PowerPoint, Access, Outlook, OneNote, and Publisher• Knowledgeable of York Med and ABELMed systems• Experienced in creating professional documents, posters, and PowerPoint presentations• Assisted professor with the setup of new software for the course• Supported students in setups and preparations of new software• Played an active role in IT support when errors and complications arise Show less

Sheridan College
2010 - 2012Diploma Paralegal• Well-versed in preparing legal documentation such as affidavits, pleadings, and legal letters• Confident in performing client interviews and examining witnesses in trials and tribunals• Well-versed with the following: Internet Explorer, Google Chrome, QuickBooks, Microsoft Office (2000/2003/2007/2010/2013/2016) Word, Excel, PowerPoint, Access, Outlook, OneNote, and Publisher• Knowledgeable of ACL 3 and PC Law software
Experience

Nguyen Law office
May 2012 - May 2012Paralegal• Effectively created client files and labelled files through PCLaw, LexisNexis• Prepared client folders and placed printed client files accordingly for interview and meetings• Assisted with creating legal forms and going to court for filing and submission• Opened, closed, and stored away client files both electronically and physically in the storage room and server

City of Mississauga; Employee Health Services, HR, Payroll & Transit
Jan 2016 - Apr 2016Administrative Assistant• Handled client's files and employees medical prescriptions• Effectively created client files, folders, labels and documents• Maintained file rooms• Well-versed in creating WSIB form 7s• Actively reviewed Accident and Incident reports for the City of Mississauga's employee• Effectively inputted Accident and Incident reports after reviewing into the SAP system• Strong knowledge of Internet Explorer, Google Chrome, QuickBooks, Microsoft Office (2000/2003/2007/2010/2013/2016) Word, Excel, PowerPoint, Access, Outlook, OneNote, Publisher and Microsoft Project 2013 Show less

Dang & Associates Chartered Accountant
Jul 2016 - Aug 2016Accounting AssistantAdministrative work includes:• Efficiently organized client files and cleaned files on the server• Assisted clients as they walk in• Separated T1s, T2s, T4s and other documents for scanning

Prism Eye Institute
Jul 2016 - Jun 2021Booking and Referral Specialist• Accurately created patient’s demographics<br>• Handled patients EMR, updated and confirmed information<br>• Quickly and efficiently booked patient's appointments<br>• Efficiently checked patients in and out<br>• Advise patients of Macula OCTs, OCT ONH, HRTs, OPTOS or follow-ups<br>• Effectively sorted referrals received and booked accordingly to specialist’s protocols<br>• Updated and maintained all 25 doctors' protocols and schedules (Making sure all cancelled spots are booked)<br>• Created and managed the doctors' booking protocol as well as the training manual Show less

Pearl Medical Clinic
Aug 2017 - Aug 2018Medical Office Admin, Clinical Assistant & Phlebotomist• Created patient demographics • Booked and checked in patients• Took patient's vitals, height, weight, and temperature (as required)• Experienced in giving intramuscular injections (e.g. B12, Adacel, Influenza Vaccines, etc.)• Well-versed with TELUS Health Nightingale EMR and ADM document uploader• Knowledgeable with TELUS Health PS Suite EMR
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PEAK Sleep (Canada)
Dec 2021 - Oct 2022Referral Coordinator
St. Joseph's Health Care London
Mar 2023 - nowOffice Manager, Ivey Eye Institute
Licenses & Certifications

QuickBooks Pro 2015 Essential Training
Lynda.comNov 2015
Supervisor Health and Safety Awareness in 5 Steps
Ontario Ministry of Labour, Training and Skills DevelopmentNov 2015
Worker Health and Safety Awareness in 4 Steps
Ontario Ministry of Labour, Training and Skills DevelopmentNov 2015
Phlebotomy
CIMT COLLEGEJun 2016
Top 10 Apps for Enhanced Productivity
Lynda.comApr 2015
Honors & Awards
- Awarded to James NguyenEmployee of the Month PRISM Eye Institute - CEO/Manager Oct 2017
Languages
- enEnglish
- viVietnamese
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