Georgea Tscha

Georgea Tscha

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location of Georgea TschaFremont, California, United States

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  • Timeline

  • About me

    Certified Salesforce Administrator

  • Education

    • English Language Institute - ELI San Francisco

      2015 - 2016
      English as a Second Language Advanced Class
    • Chabot College

      2017 - 2017
      ENGLISH LANGUAGE AND LITERATURE/LETTERS
    • Universidade Potiguar

      2007 - 2012
      Bachelor’s Degree Bachelor of Laws
    • Ohlone College

      2014 - 2014
      English as a second language
    • Udemy Alumni

      2017 - 2017
      Salesforce Administrator Information Technology
  • Experience

    • City Hall of Natal - Brazil

      May 2010 - Apr 2012

      • Created and edited documents, memos, and Excel Spreadsheets: typed, performed data-entry and ran reports• Uploaded and tracked fully executed agreements in a contract management system, including contracts with companies that supply water to the building and travel companies for staff travel• Produced certificates to verify that companies were paying taxes to authorize participation in bidding process• Received, analyzed and prepared electronic tax notes as technical scoring criteria or tie in bidding processes• Created and updated Excel Spreadsheets weekly to track purchase orders and services for the city hall• Developed air travel and daily travel allowance expense reports for staff travel Show less • Oversaw database bidding, filing and scanning process• Purchased materials and equipment and hired contractors providing services, with range of services encompassing arrangements, price records, works and engineering services• Wrote and designed templates and legal forms for official government acts which were sent to other city offices• Revised, proofread and formatted legal documents and contracts• Penned memos, letters and orders for both internal and external departments• Routed and tracked contracts for internal and external review and execution, occasionally requiring to renovate date or change agreement in an existing contract or template• Analyzed civil contracts after the department won the bidding process Show less

      • Department of General Administration

        Sept 2011 - Apr 2012
      • Department of Logistics and Contracts Management

        May 2010 - Aug 2011
    • Natal Convention & Visitors Bureau

      Aug 2013 - Jun 2014
      Administrative and financial assistant

      • Handled the issuance of bank slips, for all 90 associated companies• Oversaw accounts payable and receivable and tourist tax for 90 accounts in database management system• Carried out office duties, including filing, scanning and scheduling meetings using Outlook and Google Calendar• Acted as an office receptionist: greeted customers and provided exceptional customer service • Performed data entry, utilizing Excel for accounts payable and minor data keeping• Prepared documents and material for board meetings (gathering, printing, and organizing)• Assisted with the organization of events and lunches for around 30 managers of hotels and associated companies Show less

    • Tri-Valley Nonprofit Alliance

      Jun 2017 - Dec 2017
      Salesforce Administrator - Volunteer

      - Created Salesforce report to show of all TVNPA membership accounts in Salesforce- Uploaded 19 new membership accounts using Data Loader to Salesforce.org

    • HERS Breast Cancer Foundation

      Jan 2018 - now

      - Managed timely filing of insurance claims, utilizing electronic and paper billing methods. Proficiently interpreted Explanation of Benefits (EOB) from various insurance companies, resolving claim issues by communicating with insurance representatives. Successfully handled claim status inquiries, reopening requests, and appeals, ensuring swift resolution. - Processed Accounts Payables accurately and promptly, demonstrating expertise in managing Accounts Payable functions to uphold financial integrity and compliance standards and optimizing vendor discounts and maintaining favorable vendor relations. - Produced Patients Accounts Receivable reports on a monthly basis, meticulously zeroing out credit amounts for clarity and precision. - Managed physical inventory and executed transactions using QuickBooks Point of Sale system, ensuring accurate inventory tracking and sales reporting. - Prepared, managed, and processed payroll using Insperity software, ensuring timely and accurate compensation for employees. - Reconciled company credit card transactions and verified bank account balances by comparing bank statements with accounting records, ensuring accuracy and compliance. - Provided oversight for the Director of Administration role as needed, demonstrating flexibility and leadership in managing administrative functions. Show less - Manage user’s licenses, de-active users; create new users; create permission to grant users the ability to edit and delete billings and develop campaigns- Create and customize various standard and custom reports/dashboards to assist the executive director and the director of programs in utilizing Salesforce more effectively- Implement and update picklist, dependent picklist, validation rules fields on custom objects billing, item, and visit - Create fields on a custom and standard object to store information for specific needs of the organization- Create new campaigns for the fundraising events “Walk/Run 2018”, “PWP 2019, PWP 2020.”- Provide training to internal business users to use Salesforce on creating accounts, contacts, enter billings, donations, and develop their custom reports- Working with diverse objects such as Accounts, Contacts, Opportunities, Campaigns, Reports, and Dashboards and many other custom objects- Maintain data quality by identifying and deleting/merging duplicate records Show less

      • Senior Finance & Medical Billing Coordinator

        Aug 2017 - now
      • Salesforce Administrator Volunteer

        Jan 2018 - now
  • Licenses & Certifications

    • ¥ Certificate, Advanced English, San Francisco English Language Institute, San Francisco, CA, May 2016

    • Certificate, Practices in Bidding/Contracts Workshop, Municipal School of Public Management, Natal, Brazil, 2011

    • The Complete Salesforce Administrator Certification course by Mike Wheeler

      Udemy
      Nov 2018
      View certificate certificate
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Aug 2019
      View certificate certificate
    • Apex Academy: Absolute Beginner's Guide to Coding in Salesforce

      Pluralsight
      Apr 2020
      View certificate certificate
    • Security Specialist

      Trailhead by Salesforce
      Aug 2019
      View certificate certificate
    • Business Administration Specialist

      Trailhead by Salesforce
      Jun 2020
      View certificate certificate
    • Trailhead | EXPEDITIONER

      Trailhead by Salesforce
      Dec 2019
      View certificate certificate
  • Volunteer Experience

    • Support with the Salesforce implementation as a data entry

      Issued by HERS Breast Cancer Foundation on Sept 2016
      HERS Breast Cancer FoundationAssociated with Georgea Tscha