
Jeffrey Simpson
Assistant Box Office Manager

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About me
Previous Position: Member Relations Agent at American Medical Association
Education

University of Missouri-Columbia
2011 - 2016Bachelor of Arts - BA Drama and Dramatics/Theatre Arts, General
Experience

University of Missouri-Columbia
Feb 2013 - Aug 2015Assistant Box Office ManagerMarketed theatre productions to community businesses, campus students, faculty, and staff, increasing attendance and revenue. Supported office managers in organizing databases of all sales, subscriptions, and mailing lists.

Rich and Charlie's Italian Restaurant
Aug 2016 - Mar 2017ServerAssisted guests with friendly, fast service. Recommended menu items to increase sales and improve the guest dining experience. Collaborated with kitchen staff and other waiters to support large parties and events.

Beacon Hill Staffing Group
Apr 2017 - May 2017Office TemporaryProcessed and analyzed client information for 100 plus integrated accounts per day. Generated client webpage account for GrubHub delivery boundaries and restaurant source information for new accounts. Point of contact for clients during source data integration. Fulfilled various administrative roles including: front desk reception, customer service, sorting mail, answering phones, scheduling, stocking office supplies, and maintenance calls.

Broadway In Chicago
Nov 2017 - Aug 2018Stagedoor PersonnelSupervise security and surveillance of the building during entirety of theatre hours. Process and distribute daily deliveries and mail to actors and crew. Provide customer service for patrons inquiring about theatre information. Report maintenance issues to head engineers.

LG Construction + Development
Sept 2018 - Aug 2019Office Manager
American Medical Association
Feb 2020 - Sept 2023Member Relations Agent
Licenses & Certifications
- View certificate

Working with Upset Customers
LinkedInApr 2020 - View certificate

Creating a Positive Customer Experience
LinkedInApr 2020 - View certificate

Customer Service Foundations
LinkedInApr 2020
Honors & Awards
- Awarded to Jeffrey SimpsonDonovan and Peggy Rhynsburger Scholarship Dr. Heather Carver, University of Missouri Department of Theatre Dec 2015 Given to a student who shows both academic excellence and integrity in their work.
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