Paul Spencer

Experience

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  US Army

  Aug 1982 - Jul 1992

  Supply Specialist

  Conducted inventories of company equipment, including motorized vehicles, weapons, linens and furniture Supervised crew of three supply clerks. Ordered replacement parts and new equipment. Conducted classes on field sanitation, first aid, supply procedures and weapons maintenance and use.

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  Bank Boston

  Jul 2002 - Mar 2003

  Data Entry Operator

  Performed data entry for various business accounts

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  Commonwealth of Massachusetts

  Sept 2003 - Jan 2007

  Clerk III

  Performed data entry for approval/denial letter for workman's compensation claims. Customer Service answered in-coming calls for status of claims. Performed clerical duties including faxing, filing, printing approval\denial letters. IT liaison for Workers Compensation Department.

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  Tufts Health Plan

  Sept 2007 - Dec 2007

  Data Entry Operator

  Performed data entry for claims into internal database. Processed 75-125 claims daily.

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  Mellon Financial

  Jan 2008 - Jun 2009

  Data Entry Operator

  Performed data entry in FLEX System to track customer deposits to health savings accounts. Managed and maintained files; work included copying, printing and faxing. Detected and corrected account errors. Performed word processing regarding account information. Filed customer account information.

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  Comcast

  Aug 2009 - Oct 2009

  Warehouse Worker

  Long term experience in customer service, data entry, clerical with valuable insight gained in time,deadline and project management, needs assessment, client relations, inventory management,consistently utilized excellent organization, communications, problem solving, creative and criticalthinking skills.; Maintained inventory of Comcast cable equipment. Shipped and received computer components. Paul Spencer, page 2 of 2

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  Insight Global/Fidelity Investments

  Oct 2011 - Nov 2011

  Computer Technician

  Replaced video cards in company’s 752 computer systems

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  Randstad Technologies/Federal Reserve Bank-Boston

  Nov 2011 - Jan 2013

  Hardware Move/Support

  Tracking all incoming supply requests.Assisting with build, configure, test EagleCash Equipment being deployed to the field, with in the predetermined Service Level Agreement (SLA).Recovering financial transactions from returning equipment in a timely manner.Assisting with repairs, clean and refurbish returning equipment.Maintaining an accurate inventory of supplies and equipment.Supporting CSC with inquiries and reports pertaining to equipment. Preparing all shipment and associated paperwork Show less

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  Federal Reserve Bank Boston

  Jan 2013 - Nov 2018

  SVC Equipment Specialist

  Tracking all incoming supply requests. Recovering financial transactions from returning equipment in a timely manner.Assisting with repairs, clean and refurbish returning equipment.Maintaining an accurate inventory of supplies and equipment.Supporting CSC with inquiries and reports pertaining to equipment.Preparing all shipment and associated paperworkAssisting with build, configure test EagleCash Equipment being deployed to the field, with in the predetermined Service Level Agreement (SLA). Show less

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  Federal Reserve Bank of Kansas City, Omaha Branch

  Nov 2018 - now

  Technology Solutions Administrator Assoc.