Hien Phan

Experience

• 

  Buffalo Tours

  Jun 2012 - Sept 2012

  Assistant Project Manager

  - Maintain accounting systems and procedures in accordance with regulations of the company- Responsible for the preparation and consolidation of Monthly Financial Report for relevant transactions and report to Finance and Office Manager- Perform banking duties including: correspondences with the bank, deposits, transfers arrangement, cashing checks, payroll transferred, etc- Collaborate with tax department and insurance company on preparing payment of personal income tax, social security, and health insurance for all full-time staff Show less

• 

  Hien Duc Co., Ltd

  Jun 2013 - Sept 2013

  Assistant Manager

  • Implemented customer satisfaction surveys with positive responses on quality of service provided.• Partnered with Store Manager to coordinate most aspects store management, including volunteer and intern management• Maximized store sales through excellent customer services, motivated staffs, store event and community outreach

• 

  Clever Academy

  May 2015 - now

  Academic Recruitment Manager

  Teacher recruitment activities, including placing adverts and scheduling auditionsOrganizing teacher availability and allocation of class assignmentsCoordination of teacher training and development programTeacher observations and teacher mentoringTraining teachers to lead marketing events, and support success of eventsTeacher timesheets and general HR dutiesWork to constantly improve customer satisfaction with delivery of courses, tutoring and consultingOther work as needed to ensure smooth running of academic operations Show less