Olga Patricia T.

Experience

• 

  Bavaria - Colombia

  Jan 1987 - Jan 1988

  Systems analyst

  Design product costing infrastructure; programmed costing algorithms.

• 

  Roche

  Jan 1988 - Jan 1990

  Information Systems Analyst
• 

  Smurfit Kappa Group

  Jan 1990 - Jan 1998

  Increased sales up to $12 million dollars for 10K tons of printing and writing paper and boxboard; achieved 106% in 1997 sales objectives.Facilitated requirements gathering sessions, participated on the software selection, advised on software negotiation and participated as a Subject Matter Expert (SME) on the successful implementation of the Enterprise Resource Planning (ERP) software system for the paper division for Smurfit Kappa Carton de Colombia. The project total cost was $1 million USD. Show less Reviewed the structural and graphics design processes with stakeholders across the 5 Corrugated Plants in Colombia; analyzed and designed new processes according to the use of the new software; gathered requirements for network infrastructure and power for the ArtiosCAD and sample manufacturing table; oversaw structural and graphics design department room specifications and design; participated in the development of a successful software implementation strategy across all plants. implemented CAD/CAM software for the structural design and graphics design in 5 plants. Reduced design processing time from 24 hours (3 working days) to 3 hours.Engaged Smurfit Kappa Carton de Colombia’s Accounts Receivables (AR) stakeholders and facilitated AR business process reviews; Identified and reviewed business processes for the credit department. The accounts receivables cycle with payment updates was reduced from 4 days to 0.5 day.Elicited Accounts Receivables functional requirements; developed business cases; performed a solution environmental scan and coordinated vendor presentations.Led Smurfit Kappa Carton de Colombia’s bank reconciliation business process review; defined bank reconciliation “As Is” state; identified issues and improvements with a new solution; elicited bank reconciliation functional requirements; designed the “To Be” process for bank reconciliation; designed the bank reconciliation application using entity-relationship methodology; oversaw application development and implementation. Show less

  • Sr Sales Representative

    Jan 1995 - Jan 1998

  • Systems Analyst

    Jan 1990 - Jan 1995
• 

  Epicor Software

  Jan 1998 - Jan 2008

  ERP Implementation Consultant

  Developed and managed project scope and schedule for the enterprise resource planning (ERP) software system Business Vantage Point (BVP) upgrade for 4 Longview Fibre (now Kapstone)corrugated cardboard plants. Facilitated on-site business process review to gather requirements to develop, test, document and train business cases for financial, order processing, and manufacturing areas. Conducted super-user and end-user training on-site. Participated in the successful upgrade of the Yakima and Longview Plants and provided on-site support.Defined the project charter for the multi-phase BVP Smurfit Kappa Carton de Colombia upgrade project. Delivered a prototype of multiple plants in one single database vs. one plant per database. Wrote statement of work and project schedule to upgreade one plant per database. Elicited functional requirements, wrote functional specifications, tested and documented changes. Translated software to Spanish. Trained super users in Spanish. Led team to successful go-live of 5 plants in one week.Wrote and executed test plans for different BVP modules including visual scheduling assistant (VSA), estimating, product, pricing, costing and roll stock reporting and BVP translator. Reduced BVP post-release customer complaints by 30%. Elicited requirements, wrote functional specifications, and tested External Reports for the BVP Georgia Pacific implementation project. Facilitated business process review, developed and tested business scenarios, and trained super users for the BVP Menasha Packaging implementation project. Participated in the Santa Fe Springs plant Risk Analysis assessment.Developed and executed the Gaylord Container (now, International Paper) test plan for the customized Y2K BVP application. Show less

• 

  AMBIT Consulting Inc.

  Jan 2008 - Jan 2010

  Brought to operations the video-conference bridge to the Dalhousie university distributed medical education program. The Dalhousie University distributed medical education program in Atlantic Canada facilitates the medical students’ education in multiple cities/locations via video-conferencing. The program allows training 30 new students from New Brunswick each year. Facilitated the alternative selection for the facility scheduling system for the Dalhousie University distributed medical education program.Oversaw the successful move for the Videoconference Service Desk at the University of British Columbia’s Faculty of Medicine to build capacity and streamline processes. Show less Implemented the Software as a Service (SaaS) Conference Management System USI Ungerboeck Software (www.ungerboeck.com) for the Royal College of Physicians and Surgeons of Canada (RCPSC).Evaluated, selected and implemented the electronic voting (e-voting) Big Pulse (www.bigpulse.com) for the Royal College of Physicians and Surgeons of Canada (RCPSC).Developed the Inventory Register tool to allow reporting on data collected for the British Columbia Medical Provincial Affiliated Academic Campus Technology (MPACCT) program.Managed the development of Audio Visual touch panels’ functional requirements for the UBC Faculty of Medicine distributed lecture theaters. Developed the commissioning test plan for the clinical GUI instructor AV touch panel to control videoconferencing rooms for the UBC Faculty of Medicine.Written a proposal for the computer privacy and security (COMPAS) program for the Technology Group at the UBC Faculty of Medicine. Developed the statement of work and project plan for the Privacy Assessment and Data Inventory (PADI) project as part of the COMPAS program. Drafted a communication script to gain insight and participation from the stakeholders on the project.Developed a project charter to align the Comprehensive Clinic Assessment Software Application (CoCASA) software with Canadian standards. Developed Software Acceptance Criteria for Health Canada to use as a final compliance for the project quality assurance process.Coordinated the quoting process for the Inter Tribal Health Authority (ITHA) new data centre hardware and managed the vendor procurement selection process. Show less

  • Project Manager

    Jan 2009 - Jan 2010

  • Project Analyst

    Jan 2008 - Jan 2009
• 

  Tovar Systems

  Jan 2011 - Jan 2014

  Principal / Project Manager

  Attended the BOSS entrepreneurial program at Capilano University.Wrote the Tovar Systems business plan; executed the Tovar Systems marketing plan.Attended Oracle Primavera workshops; implemented Oracle Primavera on the Amazon AWS cloud environment; developed the Oracle Primavera implementation plan.

• 

  The University of British Columbia

  Jan 2012 - Jan 2014

  Project Manager II | Business Analyst II

  Provided strategic insight on the UBC VoIP technology refresh program. Prioritized projects within the UBC VoIP refresh technology program; defined and analyzed projects’ resources requirements; engaged functional managers and sourced team members for projects.Evaluated, selected and implemented the Allstream Cisco cloud contact center solution. Optimized the contact center service for several UBC Departments, such as: Enrolment services, IT service desk, building operations, arts IT and academic advising, emergency operations, and campus security. Migrated successfully about 4500 telephones across 84 buildings for more than 120 UBC Faculties and Departments from Nortel to Cisco VoIP.Implemented the UBC call recording service, the UBC Robson Square Cisco survivable telephone gateway, and Buchanan Cisco VG-350 analog gateway. Migrated 80 Auto-attendants and 1000 voice mailboxes from Octel to MS-Exchange.Drafted the SharePoint implementation project pilot plan and the MS-Lync implementation project charter. Show less

• 

  Cayenta

  Mar 2015 - Sept 2019

  Project Manager

  Managed Macon Water Authority’s ERP and utility billing system close out project. Managed the Rochester Public Utilities Cayenta Utilities Billing system project custom development: integrations, reports, and portals. Implemented the City of Yakima Cayenta Utilities Billing system and upgraded Cayenta Financials ERP. Upgraded Cayenta Utilities for Clay Electric; implemented the GO Mobile Apple and Google applications for Clay Electric;Implemented Cayenta Time Entry/Crew Card Entry for Entegrus; installed and delivered the Employee Self Service web application for Entegrus. Show less

• 

  The University of British Columbia

  Sept 2019 - Oct 2019

  Project Manager II

  Worked on Project planning and tactical project management for the Building Operations’ Planon Implementation.

• 

  College of Physicians and Surgeons of British Columbia

  Oct 2019 - Sept 2021

  Senior Information Technology Project Manager

  With the IT Director and the IT Operations Manager developed the College’s IT roadmap. I developed the resource allocation matrix that helped the College optimize and balance resources allocation for project and operational work. Managed the IT BA and PM team; recruited, developed, and coached a team of 4 business analysts and 1 project manager.Successfully managed the SharePoint, Collabware, and Nintex digital records transformation for the College. Managed a team of 15 people and managed expectations for the College’s stakeholders. The program consisted of each College department rollout, replacement of existing software solutions such as LABQMS and OpenText, API integration between iMIS case management and SharePoint sites, and the selection of a scanning solution for the College.Planned, managed, and successfully delivered the web API integration between the College’s new website and the CRM system (iMIS). Show less

• 

  Agilyx Group

  Jan 2023 - Sept 2024

  Unit4 ERP Cloud Implementation Project - City of Nanaimo: Established initial engagement with City's PM and key stakeholders. Instituted project governance and facilitated Project Steering Committees. Defined business case, benefits, and outcomes, and authored project charter. Assessed and managed project risks; developed project status meetings and steering committee presentations. Implemented and administered change control processes. With the change manager, implemented the change management approach to the project. Reviewed/Adjusted project approach based on outcomes from change management risk assessments. Completed initiation, planning, and the design, configuration, and training stages for Finance, Human Resources, and Payroll streams. Provided oversight for the Test Stage. Led a project team of over 20 resources with a budget of $1.2M CAD. Successfully delivered the Bethany Care invoice approval workflow implementation project. Delivered initiation and planning stages for the City of Campbell River Unit4 ERP Cloud implementation project; authored project charter. Successfully executed the Mitchell Hamelin School of Law Go Live planning and execution for the Unit4 system upgrade. Vancouver Island University: Managed Unit4 ERP health check and finance enhancements implementation project. Developed a flexible approach to engage SMEs, facilitated project progress and created project governance for timely enhancements delivery. Managed initiation and planning stages for the City of White Rock Unit4 ERP Cloud implementation project. Authored project charter. Show less

  • Senior Project Manager

    Sept 2023 - Sept 2024

  • Project Manager

    Jan 2023 - Sept 2023