Maddu Nikhil

Experience

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  Super Auto India Ltd

  Jun 2016 - Apr 2017

  Graduate Trainee

  Entry-level engineering positions for recent graduates. Tasked with designing, developing, testing, and improving various products, systems, or processes in CNC machine at Bajaj vendorship

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  Royal Enfield

  Apr 2018 - Jun 2018

  Marketing Intern

  My role entails expanding the presence of the RE dealership through strategic marketing initiatives, including Season Rides and One Ride events. I engage in a spectrum of marketing activities encompassing both the Above-The-Line (ATL) and Below-The-Line (BTL) approaches. With an open and eager mindset for learning, coupled with my passion for automobiles, I consistently explore and leverage new prospects within the industry.Learnings : Cross selling and up selling & branding

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  Audi India

  Sept 2018 - Dec 2018

  Marketing inten

  Effectively overseeing and coordinating operational tasks, as well as crafting strategic branding solutions. Demonstrating collaborative teamwork by achieving successful outcomes in the Q drive initiative. Engaging in both Above-The-Line (ATL) and Below-The-Line (BTL) marketing endeavors.

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  CarWale

  Jan 2019 - Dec 2019

  Key Account Manager

  My role involves overseeing the allocation of leads to car dealerships while fostering strong connections with key decision-makers within each dealership. I also assist them in enhancing their digital presence, ensuring a robust online footprint. By offering them promising leads, I contribute to boosting sales and work on online branding initiatives to raise awareness of the dealerships and deliver comprehensive branding solutions.Delivering comprehensive branding solutions.

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  FYERS

  Dec 2019 - Jan 2024

  Senior Sales Associate

  Engaged in the realm of the stock market, my role involves nurturing client relationships to facilitate the opening of trading accounts. I provide dedicated assistance for their daily inquiries, offering comprehensive product insights. As the company's representative, I am the face that embodies our values and expertise.Offering guidance to recently welcomed clients and inactive accounts concerning the trading terminal.Adding clients in navigating a multitude of queries related to the stock market.Addressing trading-related inquiries from clients through chat support. Show less

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  Zerodha

  Feb 2024 - now

  Assistant Manager

  I providing assistance and guidance to clients navigating the complexities of the stock market & I primary responsibility will be to ensure that clients receive timely and accurate support regarding their investment & trading inquiries, trading platforms, and account-related issues. I will work closely with various internal departments to address client needs promptly and efficiently.Provide exceptional customer service by promptly responding to client inquiries via phone, email, and chat channels. Assist clients with account setup, trading platform navigation, and resolving technical issues.Investigate and resolve client issues, escalating complex issues to appropriate teams when necessary. Document client interactions and solutions in the company's CRM system.Educate clients on the features and capabilities of trading platforms, investment products, and financial instruments. Conduct training sessions and webinars to enhance client understanding and proficiency. Show less